topic Re: Error E00039 in Integration and Testing

Error E00039

loprethuwo — Tue, 17 Jan 2012 11:57:33 GMT

I have a real issue with this. A few minutes ago I was able to create a new customer record using the CIM API (developer account) without any issue. Now I am trying to create a new customer record (with all information being different). I am using the same VISA test account 4111111111111111 with the same expiration date but that should not matter. I tried using the other test visa numbers (that are 13 digits only) but of course they do not work.

What am I doing wrong here?

Thanks!

Re: Error E00039

TJPride — Tue, 17 Jan 2012 14:58:42 GMT

E00039:

A duplicate of the customer profile, customer payment profile, or customer address was already submitted.

The problem might be the duplicate credit card info. Can you get it to work with this number?

4012888888881881

If not, please display your input data and a print_r() (or equivalent if using something other than PHP) dump of your output response. Use a code box, fourth option from the left in Rich Text mode.