topic Re: Response error 13 with active test account and valid Login ID and Transaction Key in Integration and Testing

Response error 13 with active test account and valid Login ID and Transaction Key

kidrobot — Fri, 11 May 2012 10:54:51 GMT

I have an active sandbox account with Login ID and refreshed Transaction Key.

However I am getting a response error 13 when posting to https://test.authorize.net/gateway/transact.dll.

"The merchant login ID or password is invalid or the account is inactive."

I have doublechecked using the Data Validation tool that x_login_id etc are being passed correctly so that is not the issue.

This is for SIM integration.

Any help much appreciated.

Re: Response error 13 with active test account and valid Login ID and Transaction Key

RaynorC1emen7 — Fri, 11 May 2012 13:51:58 GMT

x_login_id is that a typo? 'cause it should be x_login

Re: Response error 13 with active test account and valid Login ID and Transaction Key

emc — Fri, 11 May 2012 21:40:39 GMT

I am having the same problem...have you figured it out?

I'm really stuck and facing a deadline.

Thx- EMC

Re: Response error 13 with active test account and valid Login ID and Transaction Key

kidrobot — Sat, 12 May 2012 03:42:26 GMT

Yeah, that was a typo above. I was using x_login.

I'm integrating with a Drupal webform which was nesting the form fields and adding a bunch of other stuff to the form. Once I removed those, I no longer get the error.

Re: Response error 13 with active test account and valid Login ID and Transaction Key

hambone — Sat, 25 Jan 2014 01:40:19 GMT

Yep. Same issue for me after getting a fresh Transaction Key . I get this error

(13) merchant login ID or password is invalid or the account is inactive

I dont understand what either of these terms are. 1) merchant login ID -- there is no such term -- I presume they mean "API Login ID"

2) password -- I assume they mean "Transaction Key"

3) account is inactive -- Since 1 & 2 seem to be correct I now assume that my account has not been activated.

My account is in test mode. And, the documentation says I can run with 1 & 2 in Test Mode. I am really frustrated right now. And, why doesnt Authorize.net consistently use the same terminology unless I am all wet on 1 & 2.

Re: Response error 13 with active test account and valid Login ID and Transaction Key

RaynorC1emen7 — Sat, 25 Jan 2014 01:53:51 GMT

if you are using test account, are you sending to https://test.authorize.net/gateway/transact.dll?

Re: Response error 13 with active test account and valid Login ID and Transaction Key

hambone — Sat, 25 Jan 2014 02:07:05 GMT

That was exactly the reason. Thankyou for your rapid response.