https://community.developer.cybersource.com/t5/Integration-and-Testing/Refund-Error/m-p/26510#M14086 <P>I need help with a error which I'm getting. &nbsp;I'm using the Control Panel within Authorize to refund a customer with a payment of 9.99.</P><P>&nbsp;</P><P>I click the refund button and have the amount of 9.99 and I get an error of:</P><P>The sum of credits against the referenced transaction would exceed original debit amount.</P><P>&nbsp;</P><P>However, I do not see any previous credits anywhere.</P><P>&nbsp;</P><P>Any suggestions?</P> Tue, 15 May 2012 14:24:06 GMT Wstar 2012-05-15T14:24:06Z https://community.developer.cybersource.com/t5/Integration-and-Testing/Refund-Error/m-p/26510#M14086 <P>I need help with a error which I'm getting. &nbsp;I'm using the Control Panel within Authorize to refund a customer with a payment of 9.99.</P><P>&nbsp;</P><P>I click the refund button and have the amount of 9.99 and I get an error of:</P><P>The sum of credits against the referenced transaction would exceed original debit amount.</P><P>&nbsp;</P><P>However, I do not see any previous credits anywhere.</P><P>&nbsp;</P><P>Any suggestions?</P> Tue, 15 May 2012 14:24:06 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/Refund-Error/m-p/26510#M14086 Wstar 2012-05-15T14:24:06Z https://community.developer.cybersource.com/t5/Integration-and-Testing/Refund-Error/m-p/26576#M14116 <P>Hi Wstar,</P> <P>&nbsp;</P> <P>You will only get that error if there is already a refund submitted against that particular transaction because you cannot refund for more than the original charge. I would recommend searching your transaction history using the last 4 digits of the card number to find the refund in question.</P> <P><BR />Thanks,<BR />Joy</P> Fri, 18 May 2012 18:24:03 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/Refund-Error/m-p/26576#M14116 Joy 2012-05-18T18:24:03Z