Customer Email receipt is missing the footer

chill — Wed, 27 Jun 2012 13:53:12 GMT

I'm using the AIM interface with VB .NET. We have a header and footer defined in the merchant settings and email confirmation is enabled. The email generated to the customer includes the header information but not the footer. The footer is defined as a mailing address and phone number and includes carriage returns. Why is the footer not included in the email receipt?

I'm passing these parameters

post_values.Add("x_email", DonationsBillingEmail)

post_values.Add("x_email_customer", "TRUE")

Thanks in advance.

Connie

Re: Customer Email receipt is missing the footer

Trevor — Mon, 02 Jul 2012 18:45:05 GMT

The only thing to check from a coding perspective is that you are not overriding your defined footer by including x_footer_email_receipt in your post. If you are not sending this field, I'd recommend contacting our support department to discuss what you are seeing. They will be able to actually review your account settings.

topic Customer Email receipt is missing the footer in Integration and Testing

Customer Email receipt is missing the footer

Re: Customer Email receipt is missing the footer