topic Declined (Card declined by issuer - contact card issuer to determine reason.) - Info? in Integration and Testing

Declined (Card declined by issuer - contact card issuer to determine reason.) - Info?

olimits7 — Thu, 05 Jul 2012 14:25:02 GMT

Hi,

I first authorized a customer's credit card and received a successful authorization. However, then I performed another authorization and received the following message from Authorize.Net.

Declined (Card declined by issuer - contact card issuer to determine reason.)

In the following link it doesn't mention this as a reason, but could this also mean that during the 1st authorization the transaction successfully went through because the bank didn't know it was a fraudulent user using the card and on the 2nd authorization they declined it because they realized it was fraudulent attempts?

https://support.authorize.net/authkb/index?page=content&id=A59&pmv=print&impressions=false

Thank you!

Re: Declined (Card declined by issuer - contact card issuer to determine reason.) - Info?

Trevor — Mon, 09 Jul 2012 23:51:42 GMT

There are really any number of reasons that this could happen. The article that you referenced makes note of a couple of common reasons, but all that we really know is that the bank refused to honor the authorization.

Re: Declined (Card declined by issuer - contact card issuer to determine reason.) - Info?

fxalvarezd — Fri, 31 Aug 2018 17:27:07 GMT

Do you guys know how to contact the card issuer? I don't see a way to know who's the issuer...