https://community.developer.cybersource.com/t5/Integration-and-Testing/CIM-popup-quot-An-error-occurred-during-processing-Please-try/m-p/28836#M15168 <P>My code was working just fine with my developer account. I switched over to the production account in test mode, still worked. Now I'm testing on the production account in live mode, and every time I fill out the CIM popup (and I tried with both my cards, both of which worked before), I get the generic error "<SPAN>An error occurred during processing. Please try again." Since it's the hosted popup, I have no way of telling what the specific error code is, and I can't think of what would be preventing it from working. I did find a post here that said:</SPAN></P><P>&nbsp;</P><P><STRONG><EM><SPAN>"If the transactions are working in test mode, this is most likely an error from the account setup.&nbsp; If you are receiving it for every transaction, than your Authorize.Net account probably isn't properly linked to your merchant account.&nbsp; This can usually be resolved by retrieving your processing parameters (commonly called var sheet ) from your merchant account provider and providing them to Authorize.Net support.&nbsp; For security reasons, that update has to be done over the phone."</SPAN></EM></STRONG></P><P>&nbsp;</P><P><SPAN>I'm going to see if that works, let me know if there's anything else I should be trying as well.<BR /></SPAN></P> Wed, 15 Aug 2012 22:29:52 GMT TJPride 2012-08-15T22:29:52Z https://community.developer.cybersource.com/t5/Integration-and-Testing/CIM-popup-quot-An-error-occurred-during-processing-Please-try/m-p/28836#M15168 <P>My code was working just fine with my developer account. I switched over to the production account in test mode, still worked. Now I'm testing on the production account in live mode, and every time I fill out the CIM popup (and I tried with both my cards, both of which worked before), I get the generic error "<SPAN>An error occurred during processing. Please try again." Since it's the hosted popup, I have no way of telling what the specific error code is, and I can't think of what would be preventing it from working. I did find a post here that said:</SPAN></P><P>&nbsp;</P><P><STRONG><EM><SPAN>"If the transactions are working in test mode, this is most likely an error from the account setup.&nbsp; If you are receiving it for every transaction, than your Authorize.Net account probably isn't properly linked to your merchant account.&nbsp; This can usually be resolved by retrieving your processing parameters (commonly called var sheet ) from your merchant account provider and providing them to Authorize.Net support.&nbsp; For security reasons, that update has to be done over the phone."</SPAN></EM></STRONG></P><P>&nbsp;</P><P><SPAN>I'm going to see if that works, let me know if there's anything else I should be trying as well.<BR /></SPAN></P> Wed, 15 Aug 2012 22:29:52 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/CIM-popup-quot-An-error-occurred-during-processing-Please-try/m-p/28836#M15168 TJPride 2012-08-15T22:29:52Z