topic Re: Card code "What's this?" link on the hosted payment form returns a 404 (not found) err in Integration and Testing

Card code "What's this?" link on the hosted payment form returns a 404 (not found) error:

TJPride — Wed, 15 Aug 2012 19:53:15 GMT

When I click the "What's this?" link on the hosted payment form (sandbox mode, if it makes any difference), I get sent to this URL:

https://account.authorize.net/help/Miscellaneous/Pop-up_Terms/hosted/Card_Code.htm

That page, however, returns a 404 error. According to my client, it was working up until recently.

Re: Card code "What's this?" link on the hosted payment form returns a 404 (not found) err

RichardH — Wed, 15 Aug 2012 22:32:44 GMT

Thanks for the report TJPride. I have forwarded this to our production team to investigate. Do you have any details on when your client started experiencing this issue?

Richard

Re: Card code "What's this?" link on the hosted payment form returns a 404 (not found) err

TJPride — Wed, 15 Aug 2012 22:36:47 GMT

He says a few days ago, though I don't know how accurate that is. I get the same bad link on production, btw.

Re: Card code "What's this?" link on the hosted payment form returns a 404 (not found) err

digory — Mon, 29 Oct 2012 23:51:35 GMT

What is the status of this? I am testing CIM, and I also get a 404 when clicking the "What this" on the card code.

I am using the testing server, but I sure don't want to go live if this is still broken on live!

Re: Card code "What's this?" link on the hosted payment form returns a 404 (not found) err

digory — Mon, 29 Oct 2012 23:58:06 GMT

A 404 is also returned for the "what's this" on the ABA Routing Number:

https://account.authorize.net/help/Miscellaneous/Pop-up_Terms/hosted/ABA_Routing_Number.htm

Re: Card code "What's this?" link on the hosted payment form returns a 404 (not found) err

RichardH — Mon, 12 Nov 2012 16:48:24 GMT

Both of these issues should now be resolved.

Richard