E00027 2,1,2,This transaction has been declined

HyperXAI123 — Tue, 28 Aug 2012 11:54:15 GMT

Works fine on the testMode but does not want to work on liveMode. Help, plz, what's the problem?

Request:

<?xml version="1.0" encoding="utf-8"?>
<createCustomerProfileRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
    <merchantAuthentication>
   <name>**</name>
   <transactionKey>**</transactionKey>
    </merchantAuthentication>
    <profile>
   <merchantCustomerId>111111</merchantCustomerId>
   <email>32672683@mail.ru</email>
   <paymentProfiles>
        <billTo>
       <firstName>Sergey</firstName>
       <lastName>Miroshnikov</lastName>
       <company>home</company>
       <address>aaaaa aaa</address>
       <city>New York</city>
       <zip>1111</zip>
       <country>United States</country>
       <phoneNumber>000-00-00</phoneNumber>
        </billTo>
        <payment>
       <creditCard>
            <cardNumber>************5919</cardNumber>
            <expirationDate>2013-11</expirationDate>
            <cardCode>***</cardCode>
       </creditCard>
        </payment>
   </paymentProfiles>
    </profile>
    <validationMode>liveMode</validationMode>
</createCustomerProfileRequest>

Answer:

object(SimpleXMLElement)#198 (4) {
["messages"]=>
object(SimpleXMLElement)#200 (2) {
    ["resultCode"]=>
    string(5) "Error"
    ["message"]=>
    object(SimpleXMLElement)#202 (2) {
      ["code"]=>
      string(6) "E00027"
      ["text"]=>
      string(35) "This transaction has been declined."
    }
}
["customerPaymentProfileIdList"]=>
object(SimpleXMLElement)#177 (0) {
}
["customerShippingAddressIdList"]=>
object(SimpleXMLElement)#199 (0) {
}
["validationDirectResponseList"]=>
object(SimpleXMLElement)#201 (1) {
    ["string"]=>
    string(383) "2,1,2,This transaction has been declined.,,S,4604666363,none,Test transaction for ValidateCustomerPaymentProfile.,0.00,CC,auth_only,11111111111111111-4,Sergey,Miroshnikov,home,aaaaaaaa,New York,,1111,United States,000-00-00,,32672683@mail.ru,none,none,none,none,none,none,none,none,0.00,0.00,0.00,FALSE,none,B4BC638117B0355279326AB214CDC2CD,P,,,,,,,,,,,,XXXX5919,Visa,,,,,,,,,,,,,,,,"
}
}

Re: E00027 2,1,2,This transaction has been declined

RaynorC1emen7 — Tue, 28 Aug 2012 12:31:35 GMT

It this a production account? Do you have the AVS settings on and what it is?

Re: E00027 2,1,2,This transaction has been declined

HyperXAI123 — Tue, 28 Aug 2012 12:52:10 GMT

Yes, it`s a product account, but I don`t have access to it. What should I put in AVS settings?

Re: E00027 2,1,2,This transaction has been declined

RaynorC1emen7 — Tue, 28 Aug 2012 13:14:09 GMT

2,1,2 I think it decline by the customer CC issuing bank. Probably will need to contact authorize.net and give them the transactionID and see if there is more detail on why it is decline.

Re: E00027 2,1,2,This transaction has been declined

HyperXAI123 — Tue, 28 Aug 2012 13:21:52 GMT

topic Re: E00027 2,1,2,This transaction has been declined in Integration and Testing

E00027 2,1,2,This transaction has been declined

Re: E00027 2,1,2,This transaction has been declined

Re: E00027 2,1,2,This transaction has been declined

Re: E00027 2,1,2,This transaction has been declined

Re: E00027 2,1,2,This transaction has been declined