topic Re: System down?? in Integration and Testing

System down??

lvigdorov — Sun, 16 Sep 2012 17:58:32 GMT

My existing test account suddenly quit working, every transaction returns "An error occurred during processing. Please try again", although nothing was changed on my end. There is now way to sign up for the new account either, the sign up page won't let you through. This is really embarrassing and makes me want to look for a different provider, Has somebody experienced the same thing over this weekend?

Re: System down??

MacInTheBox — Sun, 16 Sep 2012 18:19:21 GMT

We are seeing the same thing.

Re: System down??

mostserene — Sun, 16 Sep 2012 18:59:41 GMT

we are sooper ticked off .. this was our work time

Re: System down??

danw — Sun, 16 Sep 2012 22:58:30 GMT

Can an Authorize.Net person confirm that there is a problem with the test environment?

We're trying to post to the test/sandbox and are getting:

response code: 3

response reason code: 19

response reason text: "An error occurred during processing. Please try again"

If we log into our test account, we can see the attempted transaction with the following message:

"Communication Error (Processor error - Could not connect to processor for authorization. If these errors persist, contact merchant service provider.)"

Re: System down??

Michelle — Mon, 17 Sep 2012 01:35:53 GMT

Hey guys,

There's an issue with the test server right now, which is why you're seeing this error. We'll post to this thread when it's up and running again.

Thanks,

Michelle