topic authorize.net returns error on one-time payment, but the credit card is charged anyway in Integration and Testing

authorize.net returns error on one-time payment, but the credit card is charged anyway

romanlutsk37 — Fri, 26 Oct 2012 01:55:20 GMT

Our merchant account was working ok befor e, but a few days ago authorize.net servers started returning the following error, "The merchant login ID or password is invalid or the account is inactive" while processing the one-time payment (https://api.authorize.net/xml/v1/request.api).

Here's the raw response:

|3|2|13|The merchant login ID or password is invalid or the account is inactive.||P|0|||0.10||auth_capture||||||||||||||||||||||||||3F4805D0D43C89039060BE7BE460B66A|||||||||||||||||||||||||||||||

The merchant login id or transaction key has not changed, so I was wondering what could be going on.

The most disturbing point is that it seems to charge the credit card anyway.

Any ideas?

Thanks a lot,

Roman

Re: authorize.net returns error on one-time payment, but the credit card is charged anyway

RaynorC1emen7 — Fri, 26 Oct 2012 13:32:43 GMT

Question. Does it do it for all one-time payment? How did you know it charge the CC anyway? Did someone change the transactionKey without telling everyone?

Call support. There not much we can help in the forum.

Re: authorize.net returns error on one-time payment, but the credit card is charged anyway

romanlutsk37 — Fri, 14 Dec 2012 21:48:35 GMT

Thanks for the help. It turned out that the wrong login credentials were used by mistake (those from the test server).