topic Re: Keeping record of itemized order information with SIM. in Integration and Testing

Keeping record of itemized order information with SIM.

Pontoshi — Wed, 07 Nov 2012 05:43:13 GMT

Hello there.

I'm able to send a complete breakdown of items and their respective quantities to the SIM form (i.e. Itemized order entries) and the information shows up fine on the receipt page and in the receipt email, too. However, none of the item information appears to be saved anywhere that I can see. The total price, tax, and shipping are all shown, but I can't just be left to guess what the customer actually ordered to get that total. Is there a way (through Authorize.net) to get access to the same information that is given to the customer? Even a CC of the email receipt that the customer receives would be nice.

Thanks in advance.

Re: Keeping record of itemized order information with SIM.

RaynorC1emen7 — Wed, 07 Nov 2012 12:29:21 GMT

It probably the same reason as this.

http://community.developer.authorize.net/t5/Integration-and-Testing/Order-info-in-merchant-email/m-p/12612/highlight/true#M7682

It is in the transaction detail on the merchant account. And you can also get it with the http://developer.authorize.net/api/transaction_details/

with the transactionID.

Re: Keeping record of itemized order information with SIM.

Pontoshi — Wed, 07 Nov 2012 17:18:28 GMT

Thanks for the links. I'll look into including merchant defined field data.