https://community.developer.cybersource.com/t5/Integration-and-Testing/Reversal-of-submitted-payment-with-unknown-status/m-p/31630#M16476 <P>Hi All,<BR /><BR />I am using AIM integration of authorize.net.<BR />Given the following scenario, what is the recommended approach?</P><P>A user submits a payment. The data are collected and submitted to authorize.net for a Authorization and Capture transaction. Before receiving the response, a network error occurs, eg timeout, internet connectivity loss, etc. The result of the transaction is uknown. In POS world, the POS sends a Reversal transaction with its transaction Id, and then resubmits the payment. What should we do in the case of AIM integration? Void cannot be used, as the required field (refTransId) is uknown.</P><P>&nbsp;</P><P>Thanks.</P> Fri, 23 Nov 2012 13:30:28 GMT ThanosT13 2012-11-23T13:30:28Z https://community.developer.cybersource.com/t5/Integration-and-Testing/Reversal-of-submitted-payment-with-unknown-status/m-p/31630#M16476 <P>Hi All,<BR /><BR />I am using AIM integration of authorize.net.<BR />Given the following scenario, what is the recommended approach?</P><P>A user submits a payment. The data are collected and submitted to authorize.net for a Authorization and Capture transaction. Before receiving the response, a network error occurs, eg timeout, internet connectivity loss, etc. The result of the transaction is uknown. In POS world, the POS sends a Reversal transaction with its transaction Id, and then resubmits the payment. What should we do in the case of AIM integration? Void cannot be used, as the required field (refTransId) is uknown.</P><P>&nbsp;</P><P>Thanks.</P> Fri, 23 Nov 2012 13:30:28 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/Reversal-of-submitted-payment-with-unknown-status/m-p/31630#M16476 ThanosT13 2012-11-23T13:30:28Z https://community.developer.cybersource.com/t5/Integration-and-Testing/Reversal-of-submitted-payment-with-unknown-status/m-p/31640#M16481 <P>In that case. you probably need to login to the merchant account and search to see if the transaction was process.</P><P>Or use the <A href="http://developer.authorize.net/api/transaction_details/" target="_self">Transaction Details API </A>to search for the transaction.</P><P>&nbsp;</P> Fri, 23 Nov 2012 20:01:52 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/Reversal-of-submitted-payment-with-unknown-status/m-p/31640#M16481 RaynorC1emen7 2012-11-23T20:01:52Z