topic Re: How to pass the cardCode value to createCustomerProfileTransactionRequest for hosted CIM popup f in Integration and Testing

How to pass the cardCode value to createCustomerProfileTransactionRequest for hosted CIM popup form?

hammerhed — Tue, 29 Jan 2013 19:53:23 GMT

I am using the Hosted CIM to store customer information, Authorize.net do not store the CCV cardCode in the CIM.

How do I get the cardCode (entered via the CIM hosted popup form) so that I can process the createCustomerProfileTransactionRequest?

I have not required the CCV code, but transactions fail with the banks that require the code.

I am using the hosted CIM, I query the Customer ID and get the payment profile info using the below code:

    $xml->createCustomerProfileTransactionRequest(array(
            'transaction' => array(
           'profileTransAuthCapture' => array(
                'amount' => $amount_,
                'customerProfileId' => $profile_id,
                'customerPaymentProfileId' => $paymentProfileID,
                'customerShippingAddressId' => $customerShippingAddressId,
                'order' => array(
               'invoiceNumber' => $invNo,
               'description' => 'Subscription'/*,
               'purchaseOrderNumber' => 'PO1'*/
                ),
                'taxExempt' => 'false',
                'recurringBilling' => 'false',
                'cardCode' => '000'
           )
            ),
       ));

Re: How to pass the cardCode value to createCustomerProfileTransactionRequest for hosted CIM popup f

RaynorC1emen7 — Tue, 29 Jan 2013 20:10:45 GMT

since the CCV is not return with the get payment profile, you have to ask the customer again. What error are you getting from those bank?

Re: How to pass the cardCode value to createCustomerProfileTransactionRequest for hosted CIM popup f

hammerhed — Tue, 29 Jan 2013 20:31:58 GMT

The banks are not approving the transactions and am getting: Card Code Status: No Match - error

What I am doing is getting the popup form to load and in the process creating a customer profile, then asking for the payment details in the popup form and upon closing the form processing the payment.

So I query the customer profile to get the card details to process payment but then the CCV number is not retrieved with the payment profile.

Re: How to pass the cardCode value to createCustomerProfileTransactionRequest for hosted CIM popup f

RaynorC1emen7 — Tue, 29 Jan 2013 20:38:16 GMT

just to be clear, on the merchant settings, "Card Code Verification (CCV) Settings" nothing is checked?

Re: How to pass the cardCode value to createCustomerProfileTransactionRequest for hosted CIM popup f

hammerhed — Tue, 29 Jan 2013 20:48:19 GMT

Yes, nothing set there!

Re: How to pass the cardCode value to createCustomerProfileTransactionRequest for hosted CIM popup f

RaynorC1emen7 — Tue, 29 Jan 2013 20:58:21 GMT

you are not trying to pass the masked CCV or all 000 to the createCustomerProfileTransactionRequest are you?

Re: How to pass the cardCode value to createCustomerProfileTransactionRequest for hosted CIM popup f

hammerhed — Tue, 29 Jan 2013 21:07:50 GMT

I seem to be passing the following: 'cardCode' => '000' from my code above.

From what I recall if I have no value in the 'cardCode' => '' then the transaction fails with an XML error.

This might be the cause of the mismatch error, but how do I get the correct CCV number to the bank?

Re: How to pass the cardCode value to createCustomerProfileTransactionRequest for hosted CIM popup f

RaynorC1emen7 — Tue, 29 Jan 2013 21:16:28 GMT

If you don't have the correct value, remove it. The xml will fail if the XML node is out of sequence, but you can skip anything that don't have value.

The only way right now is to call the customer to get the CCV every time.

Re: How to pass the cardCode value to createCustomerProfileTransactionRequest for hosted CIM popup f

hammerhed — Tue, 29 Jan 2013 21:20:48 GMT

So should I do the following?:

'taxExempt' => 'false',
                'recurringBilling' => 'false',
                'cardCode' => ''
           )

Re: How to pass the cardCode value to createCustomerProfileTransactionRequest for hosted CIM popup f

RaynorC1emen7 — Tue, 29 Jan 2013 21:22:17 GMT

Is that php? not sure, but I think is something just like

'taxExempt' => 'false',
'recurringBilling' => 'false'
)

Re: How to pass the cardCode value to createCustomerProfileTransactionRequest for hosted CIM popup f

hammerhed — Tue, 29 Jan 2013 21:23:20 GMT

Is there not perhaps a way to get the value from the popup form when the customer adds the payment profile, because at that point (on closing the popup form) I check to see if there is a payment profile and then if successful (if there is a payment profile) I process the payment?

Re: How to pass the cardCode value to createCustomerProfileTransactionRequest for hosted CIM popup f

hammerhed — Tue, 29 Jan 2013 21:25:53 GMT

Yes PHP

Re: How to pass the cardCode value to createCustomerProfileTransactionRequest for hosted CIM popup f

RaynorC1emen7 — Tue, 29 Jan 2013 21:36:48 GMT

I don't think they(authorize.net) is saving it. It just use it for validation. And get payment profile always return masked value anyway. And no, I do think it would let you get something inside the popup.

Re: How to pass the cardCode value to createCustomerProfileTransactionRequest for hosted CIM popup f

hammerhed — Tue, 29 Jan 2013 21:41:44 GMT

I tried what you suggested by removing/commenting out

//'cardCode' => '000'

and the payment was processed and approved by my bank, no xml errors either.

So it looks like it works. I will ask the people that tested with their cards and failed, to try again, this might have solved the problem.

Thanks so much for your help with this.

I really appreciate it.

Re: How to pass the cardCode value to createCustomerProfileTransactionRequest for hosted CIM popup f

RaynorC1emen7 — Tue, 29 Jan 2013 21:53:01 GMT

No problem. Happy to help.