Server "Too busy" message when checking out with SIM

andyman — Thu, 31 Jan 2013 00:09:28 GMT

Yesterday in our production environment, which uses SIM integration, we had an isolated case where a customer was trying to check out, and reported that she saw a "server too busy" message when trying to reach the authorize.net checkout page (https://secure.authorize.net/gateway/transact.dll).

Is this the same case as the following support doc:

http://support.authorize.net/authkb/index?page=content&id=A131&pmv=print&impressions=false

Someone had a very similar case a few years ago when there was a large weather event caused power issues at authorize.net's data center in Utah:

http://forums.oscommerce.com/topic/130693-authorizenet-down/

I know that there has been some serious weather in Utah recently.

==> Is this just an isolated incident that we should not worry about and cannot do anything about anyway?

Re: Server "Too busy" message when checking out with SIM

RichardH — Mon, 04 Feb 2013 16:14:49 GMT

Hello andyman,

Are you still experiencing this problem?

Richard

Re: Server "Too busy" message when checking out with SIM

andyman — Mon, 04 Feb 2013 19:34:25 GMT

No, it was just that single isolated incident that had the "too busy" message. Other transactions are happening successfully.

topic Server "Too busy" message when checking out with SIM in Integration and Testing

Server "Too busy" message when checking out with SIM

Re: Server "Too busy" message when checking out with SIM

Re: Server "Too busy" message when checking out with SIM