topic Re: Error accessing secure.authorize.net in Integration and Testing

Error accessing secure.authorize.net

mleding — Tue, 05 Feb 2013 20:43:19 GMT

I am having intermittant sales go through your Gateway. I have seen at least 4 transactions processed and several denied. I have not changed anything in my web design in three years in conjunction with authorize.net. I believe I may be having a tim eout issue. I also use the SIM integration. I did notice that the version in my account was set to 3.0 and my SIM transaction was set to 3.1. The customer care associate assisted me in changing this to 3.1, but it did not reolves the issue I am having below:

The remote name could not be resolved: 'secure.authorize.net'

it errors on my code here:

Line 87: myrequest = System.Net.HttpWebRequest.Create("https://secure.authorize.net/gateway/transact.dll?" & strLoginTest & vPostData)

Line 88: thresponse = myrequest.GetResponse - ERRORS here.

Server Error in '/' Application.

The remote name could not be resolved: 'secure.authorize.net'

I called into customer care and they stated with intermittent sales being processed they cannot assist me and my only recourse is to see if anyone else has encounter this issue. Any help woul be great

Re: Error accessing secure.authorize.net

RaynorC1emen7 — Tue, 05 Feb 2013 21:14:27 GMT

That look like a DNS issue. Can you access that URL on the server in a web browser?

Are hosting in house or outside hosting? Maybe need to talk to your network person.

Re: Error accessing secure.authorize.net

mleding — Wed, 06 Feb 2013 00:19:00 GMT

I am hosting in house and have been for three years with Auth.net. All of a sudden on 2/1 I get sporadic sales. As you can imagine if it isnt broken don't fix or change it. So I haven't change anything on my server or on my process pages. I do get an Error 92 which states:

Error 92: The payment gateway no longer supports the requested method of integration.

https://support.authorize.net/authkb/index?page=content&id=A627&actp=search&viewlocale=en_US&searchid=1360109832160

Auth.net gives me no help with this one. They did send me a SIM timeout issue

Thanks for response

Re: Error accessing secure.authorize.net

mleding — Wed, 06 Feb 2013 00:21:24 GMT

Sorry this is what I add to it to get Error 92

x_login=xxxxxxxxxxxxxxxxxx&x_tran_key=xxxxxxxxxxxxxxxxxxxxxxxx

as you can Imagine I have removed the login and trans key

rest of code just in case you see something:

        Dim x_version As String = "3.1"
        Dim x_test_request As String = "false"
        Dim x_delim_data As String = "true"
        Dim x_delim_char As String = "|"
        Dim x_first_name = myrecord.fname
        Dim x_last_name As String = myrecord.lname
        Dim x_address As String = myrecord.baddr1
        Dim x_city As String = myrecord.bcity
        Dim x_state As String = myrecord.bstate
        Dim x_zip As String = myrecord.bzip
        Dim x_country As String = "US"
        Dim x_phone As String = myrecord.bphone
        Dim x_email_customer = "False"
        Dim x_relay_response As String = "false"
        Dim x_amount As String = gprice
        Dim x_method As String = "CC"
        Dim x_type As String = "AUTH_CAPTURE"
        Dim x_card_num As String = thiscard
        Dim x_exp_date As String = myexp
        Dim x_card_code As String = ccv

        Dim vPostData As String = "&x_version=" & x_version & "&x_test_request=" & x_test_request & "&x_delim_data=" & x_delim_data & "&x_delim_char=" & x_delim_char & "&x_relay_response=" & x_relay_response & "&x_amount=" & x_amount & "&x_method=" & x_method & "&x_type=" & x_type & "&x_card_num=" & x_card_num & "&x_exp_date=" & x_exp_date & "&x_card_code=" & x_card_code & "&x_first_name=" & x_first_name & "&x_last_name=" & x_last_name & "&x_address=" & x_address & "&x_city=" & x_city & "&x_state=" & x_state & "&x_zip=" & x_zip & "&x_country=" & x_country & "&x_phone=" & x_phone

Re: Error accessing secure.authorize.net

mleding — Wed, 06 Feb 2013 00:28:48 GMT

and final:

        Dim myrequest As System.Net.WebRequest
        Dim theResponse As System.Net.WebResponse
        Dim theStream As System.IO.StreamReader
        myrequest = System.Net.HttpWebRequest.Create("https://secure.authorize.net/gateway/transact.dll?" & strLoginTest & vPostData)
        theResponse = myrequest.GetResponse
        theStream = New System.IO.StreamReader(theResponse.GetResponseStream)

Re: Error accessing secure.authorize.net

mleding — Wed, 06 Feb 2013 00:30:41 GMT

errors on:

theResponse = myrequest.GetResponse

Server Error in '/' Application.

The remote name could not be resolved: 'secure.authorize.net'

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Net.WebException: The remote name could not be resolved: 'secure.authorize.net'

Re: Error accessing secure.authorize.net

RaynorC1emen7 — Wed, 06 Feb 2013 00:55:47 GMT

Just to be clear, if you put this https://secure.authorize.net/gateway/transact.dll on the web browser on the server that run the

myrequest = System.Net.HttpWebRequest.Create("https://secure.authorize.net/gateway/transact.dll?" & strLoginTest & vPostData)

are you getting

The following errors have occurred.

(13) The merchant login ID or password is invalid or the account is inactive.

P.S. if you calling authorize.net in code that AIM, not SIM.

something to look into

http://www.eggheadcafe.com/community/csharp/2/10005896/systemnet-error.aspx

It said something about proxy settings. Are you running it in web farm or just one server?

Re: Error accessing secure.authorize.net

mleding — Wed, 06 Feb 2013 08:49:17 GMT

Yes I receive error 13. I am usin gone server. Somebody suggests this is my issue: This is a problem with your DNS on the box that is running the web page. It can't resolve the host name to an IP address. I am not sure how to resolve this one.

Re: Error accessing secure.authorize.net

RaynorC1emen7 — Wed, 06 Feb 2013 12:24:48 GMT

Sorry not familiar with gone server. But can use change to use something like the google public dns server? https://developers.google.com/speed/public-dns/

Re: Error accessing secure.authorize.net

mleding — Wed, 06 Feb 2013 14:24:10 GMT

meant to say.."using on server.." and it came out usin gone server....It was the DNS. Error has been corrected. Thanks for all your help