Authorize.net CIM recognize a credit card which has not expired as expired

alanwu — Tue, 19 Mar 2013 21:07:29 GMT

I am using CIM for processing transactions. Recently I have experienced a problem:

Some user has entered correct credit card info as well as valid (not expired) credit card expiration info. But the transaction couldn't go through, and I get error respond said "The credit card has expired." and the error code is "E00027". Payment status is "error". I have used the correct format for credit card expiration date which is "YYYY-MM".

On the other hand, the transaction did go through directly on Authorize.Net merchant control panel (not through a website).

Has anyone experienced similar problems?

Re: Authorize.net CIM recognize a credit card which has not expired as expired

Joy — Fri, 22 Mar 2013 19:24:37 GMT

Hi,

I suggest that you contact Customer Support at 877-447-3938. They can give you specific details about your account and pull up your merchant interface and verify if this particular profile in question is expired or not.

Thanks,
Joy

topic Re: Authorize.net CIM recognize a credit card which has not expired as expired in Integration and Testing

Authorize.net CIM recognize a credit card which has not expired as expired

Re: Authorize.net CIM recognize a credit card which has not expired as expired