topic Re: Error Code in Integration and Testing

Error Code

modernconcepts — Mon, 15 Apr 2013 15:21:18 GMT

Setting up Authorize.net payments and I'm getting an error:

"Sorry, an error occurred: This transaction cannot be accepted. "

There are no error codes given to research possible problems. I spoke with tech support and was told the error codes post directly to my server from Authorize.net. He couldn't tell me where though, he didn;t know. He just told me to search through all my files to find it. Not sure how thats even possible but I looked anyway and found nothing. He couldn't help me any further and told me to post here.

Re: Error Code

RaynorC1emen7 — Mon, 15 Apr 2013 16:19:50 GMT

Test account? live account? Which API? Using sample code? SDKs? Some addon to something?

Re: Error Code

modernconcepts — Mon, 15 Apr 2013 16:46:04 GMT

Never installed Authorize.net service before. This is my first time so I may not have all the answers but I will try.

This is for a live account (verified by tech support)

Using the Direct Post Method, following instructions here:

http://developer.authorize.net/integration/fifteenminutes/

Here is the direct_post.php page: http://www.marthahasacleaningservice.com/direct_post.php

No add on - Just setting up a payment page. Once its done I would like it so a user can input their own payment amount

I placed the SDK files in this folder: http://www.marthahasacleaningservice.com/payments/

Thanks!

Matt

Re: Error Code

RaynorC1emen7 — Mon, 15 Apr 2013 18:02:43 GMT

From http://developer.authorize.net/guides/AIM/wwhelp/wwhimpl/common/html/wwhelp.htm#href=4_TransResponse.html#1095094&single=true

With the Response Reason Text of "This transaction cannot be accepted."

Look like the x_fp_hash is not valid. check your transactionKey.

Re: Error Code

modernconcepts — Mon, 15 Apr 2013 18:39:14 GMT

I checked the key code and it was correct, copied and pasted again to be sure, checked to make sure to extra spaces were added in the process and it still didn't work.

I generated a new transaction code and pasted that in and it seems to be working now.

Thank you!