https://community.developer.cybersource.com/t5/Integration-and-Testing/Problem-with-auth-CIM-payment-transaction/m-p/34528#M18972 <P>We are facing the issue with the auth_CIM(Customer Information Manager), whenever user trying to make a transaction it gives an error i.e. "Customer Profile ID or Customer Payment Profile ID not found.".</P><P>&nbsp;</P><P>This problem invokes with some of the existing payment profile only but the frequency is very high, and i am confirmed that we are sending the correct profile id to the auth_CIM, Please someone Help.....</P> Fri, 07 Jun 2013 04:08:37 GMT Rishabh 2013-06-07T04:08:37Z https://community.developer.cybersource.com/t5/Integration-and-Testing/Problem-with-auth-CIM-payment-transaction/m-p/34528#M18972 <P>We are facing the issue with the auth_CIM(Customer Information Manager), whenever user trying to make a transaction it gives an error i.e. "Customer Profile ID or Customer Payment Profile ID not found.".</P><P>&nbsp;</P><P>This problem invokes with some of the existing payment profile only but the frequency is very high, and i am confirmed that we are sending the correct profile id to the auth_CIM, Please someone Help.....</P> Fri, 07 Jun 2013 04:08:37 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/Problem-with-auth-CIM-payment-transaction/m-p/34528#M18972 Rishabh 2013-06-07T04:08:37Z https://community.developer.cybersource.com/t5/Integration-and-Testing/Problem-with-auth-CIM-payment-transaction/m-p/34530#M18974 <P>Check the customer profile id and customer payment profile id your are sending in CIM API on the merchant account website <A target="_blank" href="https://secure.authorize.net/">https://secure.authorize.net/</A></P> Fri, 07 Jun 2013 11:33:41 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/Problem-with-auth-CIM-payment-transaction/m-p/34530#M18974 RaynorC1emen7 2013-06-07T11:33:41Z