topic Re: Virtuemart cart returning as cancelled when using SIM plugin in Integration and Testing

Virtuemart cart returning as cancelled when using SIM plugin

slavelle — Fri, 19 Jul 2013 20:03:16 GMT

So, here's a question that I'm struggling with:

I have an authorize.net test account setup and a Virtuemart cart configured for "live" mode to that account. In AIM mode (native to Virtuemart), everything works as would expect. In SIM mode (using a plugin to Virtuemart), the correct information doesn't come back to my cart - but at least something does. All my transactions in SIM mode get marcked as "cancelled" rather than "confirmed". The default if there were no response would be "pending", so I know something is coming back to the cart. Also, interestingly, on the receipt page (delivered by my site) it says that the transaction was approved, yet the cart shows as cancelled. Finally, the URL at the top still indicates that I'm still on the authorize.net site, but it's showing my site in the actuall body of the window.

Is this what should happen because the test account (and test visa) aren't actually processed? Or is it really supposed to send back an approved status?

Re: Virtuemart cart returning as cancelled when using SIM plugin

RaynorC1emen7 — Fri, 19 Jul 2013 20:28:09 GMT

Have you try Virtuemart for support?

Re: Virtuemart cart returning as cancelled when using SIM plugin

slavelle — Mon, 29 Jul 2013 13:32:51 GMT

I have not tried to contact Virtuemart because processing things in Authorize.net SIM mode is only supported in the core of the cart. It is via a SIM mode plugin. I have contacted the maker of the plugin and they have suggested a number of things, but have indicated that I needed to ask Authorize.net which way this should be coming back to the cart.

I'm just trying to find out if this is normal or not. If it's not normal, then I can deal with that. If it is normal, I can deal with that as well. I don't have a REAL authorize.net account to test this with to see if it would actually be working or not. I can't seem to find reliable information since the word "test" means a lot of things at several levels in the process: a developer TEST account using a TEST Visa card running in "not test" mode on the cart; a TEST account running in TEST mode in the cart; a TEST account with a REAL Visa card (also no processed); etc...

Can you answer the question as to what the expected result should be? In a developer TEST account running in cart REAL mode, should I get an APPROVED status for a TEST Visa card or not?

Re: Virtuemart cart returning as cancelled when using SIM plugin

RaynorC1emen7 — Mon, 29 Jul 2013 14:23:46 GMT

Yes, a test account in live mode, with a test CC# will give you a approved status. You can also check that on the test merchant account site.