topic Re: Live Mode not Validating Credit Card in Integration and Testing

Live Mode not Validating Credit Card

chrischan92 — Wed, 21 Aug 2013 18:08:03 GMT

With the add payment profile and add profile requests, I am setting livemode however, in the response I have the following statement: " Test transaction for ValidateCustomerPaymentProfile."

The credit card is not being verified. Is there any possible reasons that the livemode is not kicking in?

Re: Live Mode not Validating Credit Card

RaynorC1emen7 — Wed, 21 Aug 2013 18:10:13 GMT

" Test transaction for ValidateCustomerPaymentProfile." It mean it did that validating.

Else you would get any on the response.

Re: Live Mode not Validating Credit Card

chrischan92 — Wed, 21 Aug 2013 18:25:07 GMT

Ah okay, in that case, does this mean I would need to validate the payment profile then? Since I can pass through fake credit card numbers currently.

If that is the process, that seems a bit unwieldy, as I would have to add the profile, validate it, and depending on whether or not it passes, delete the profile and either continue or start over.

Re: Live Mode not Validating Credit Card

RaynorC1emen7 — Wed, 21 Aug 2013 18:55:14 GMT

The "Test transaction for ValidateCustomerPaymentProfile." description is from the auth_only transaction then void transaction to validate the credit card info. So you don't need to do it again. If you login to the merchant account you should see them on the unsettled transaction or transaction details report.

I pretty sure it won't create the payment profile in the livemode validation fail.

Re: Live Mode not Validating Credit Card

chrischan92 — Wed, 21 Aug 2013 20:48:16 GMT

Firstly, thanks for the really quick responses. I greatly appreciate it.

If I am understanding you correctly, you are asserting that the credit card validation is indeed happening, and I should not be able to submit a fake credit card number. It should fail the validation. That being the case, let me double check my inputs and make sure that is indeed what is happening. My understanding from the documentation is also that the validation of the card should be occur and a fake credit card profile should not be able to be added unless I am in testMode.

If I still find that I am able to enter in fake numbers, then the only recourse I have is to submit a trouble ticket. Am I understanding your responses correctly?

Re: Live Mode not Validating Credit Card

RaynorC1emen7 — Wed, 21 Aug 2013 23:26:39 GMT

Only if you are using fake credit card number on the production server/url. It would accept that on the test server/url.

Re: Live Mode not Validating Credit Card

chrischan92 — Thu, 22 Aug 2013 06:38:17 GMT

Did a lot of testing, and as far as I can tell, the validity of the credit card number isn't being checked. I don't believe it is an Account setting as the same transaction will fail via AIM.

What I ended up having to do is to verify the credit card via AIM with a $.01 transaction. If that passed, only then would I create a customer profile via CIM after voiding the 1 cent transaction via AIM.

This was quite a pain and I'll submit a trouble ticket. If anything useful comes of that I'll post their response here.

If anyone else is having this same problem, please post a "me too" response here. Thanks,

Re: Live Mode not Validating Credit Card

RaynorC1emen7 — Thu, 22 Aug 2013 11:31:24 GMT

You might have to capture the validationDirectResponse in the CreateCustomerPaymentProfile result to see why it is.

Re: Live Mode not Validating Credit Card

chrischan92 — Fri, 23 Aug 2013 07:45:06 GMT

I don't really see anything too useful. As part of my debugging I captured both the request and the response. Here it is with sensitive information modified. The credit number isn't as it is fake to begin with.

RESPONSE:

<?xml version="1.0" encoding="utf-8"?><createCustomerProfileResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd"><refId>VC1149179</refId><messages><resultCode>Ok</resultCode><message><code>I00001</code><text>Successful.</text></message></messages><customerProfileId>76800711</customerProfileId><customerPaymentProfileIdList><numericString>72331019</numericString></customerPaymentProfileIdList><customerShippingAddressIdList><numericString>84209066</numericString></customerShippingAddressIdList><validationDirectResponseList><string>1,1,1,This transaction has been approved.,000000,U,5481136499,none,Test transaction for ValidateCustomerPaymentProfile.,0.00,CC,auth_only,2784,John,Doe,,217 Kimberly Dr.,Norcross,GA,30092,US,678-322-8820,,chismld@live.com,,,,,,,,,0.00,0.00,0.00,FALSE,none,169803224E26B4B901318553FBAB12A1,U,,,,,,,,,,,,XXXX0005,American Express,,,,,,,,,,,,,,,,</string></validationDirectResponseList></createCustomerProfileResponse>

REQUEST:

<createCustomerProfileRequest xmlns= "AnetApi/xml/v1/schema/AnetApiSchema.xsd"><merchantAuthentication><name>2Y9Se2PiwFN</name><transactionKey>762jzB9rDcX1946v</transactionKey></merchantAuthentication><refId>VC1149179</refId><profile><merchantCustomerId>2784</merchantCustomerId><description>John Doe [VC1149179] [Guest]</description><email>chismld@live.com</email><paymentProfiles><customerType>individual</customerType><billTo><firstName>John</firstName><lastName>Doe</lastName><address>217 Kimberly Dr. </address><city>Norcross</city><state>GA</state><zip>30092</zip><country>US</country><phoneNumber>678-322-8820</phoneNumber></billTo><payment><creditCard><cardNumber>378282246310005</cardNumber><expirationDate>2014-03</expirationDate><cardCode>1234</cardCode></creditCard></payment></paymentProfiles><shipToList><firstName>John</firstName><lastName>Doe</lastName><address>217 Kimberly Dr. </address><city>Norcross</city><state>GA</state><zip>30092</zip><country>US</country><phoneNumber>678-322-8820</phoneNumber></shipToList></profile><validationMode>liveMode</validationMode></createCustomerProfileRequest>

Re: Live Mode not Validating Credit Card

RaynorC1emen7 — Fri, 23 Aug 2013 12:06:11 GMT

Since, it return a transaction ID, 5481136499, I would use that info with the CIM profile info and ask them why it is happening.

It is just American Express card having issue?

Re: Live Mode not Validating Credit Card

chrischan92 — Sat, 24 Aug 2013 02:25:54 GMT

Yes,AuthNet support requested the transaction and profile id as part of their investigation. They claim that American Express authorized the fake card number and everything on their end is working properly. However, I pointed out to them that AIM will reject that card number so that explanation does not really seem plausible. I haven't gotten any further responses from them.

I am not sure if it's only American Express as I tested with Amex first and didn't test any other card types once it had failed. At this point, I have my solution of using AIM to submit a 1 cent transaction and voiding it immediately afterwards to verify card numbers.

Re: Live Mode not Validating Credit Card

RaynorC1emen7 — Sat, 24 Aug 2013 21:07:30 GMT

Did you try the AIM with 0.00, that what it look like the CIM was doing.