topic Re: Getting error responce "E00040 Record Not Found" in Integration and Testing

Getting error responce "E00040 Record Not Found"

atul_002 — Mon, 02 Sep 2013 12:00:18 GMT

Hello,

I am sending request to by creating xml in below format,

<?xml version="1.0" encoding="utf-8"?>
<createCustomerPaymentProfileRequest
xmlns="AnetApi/xml/v1/schema/
AnetApiSchema.xsd">
<merchantAuthentication>
<name>49U3c9yBHbj</name>
<transactionKey>4zaHM626a7W3XrW2</transactionKey>
</merchantAuthentication>
<customerProfileId>20544267</customerProfileId>
<paymentProfile>
<billTo>
<firstName>John</firstName>
<lastName>Doe</lastName>
<company></company>
<address>123 Main St.</address>
<city>Bellevue</city>
<state>WA</state>
<zip>98004</zip>
<country>USA</country>
<phoneNumber>000-000-0000</phoneNumber>
<faxNumber></faxNumber>
</billTo>
<payment>
<creditCard>
<cardNumber>4111111111111111</cardNumber>
<expirationDate>2023-12</expirationDate>
</creditCard>
</payment>
</paymentProfile>
<validationMode>liveMode</validationMode>
</createCustomerPaymentProfileRequest>

it's having correct customer profileid, i have checked twice, but it's giving me error response like,

<?xml version="1.0" encoding="utf-8"?>
<createCustomerPaymentProfileResponse
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
<messages>
<resultCode>Error</resultCode>
<message>
<code>E00040</code>
<text>The record cannot be found.</text>
</message>
</messages>
<validationDirectResponse>1,1,1,This transaction has been
approved.,GSBYJ5,Y,2197753897,none,Test transaction for
ValidateCustomerPaymentProfile.,0.00,CC,auth_only,none,John,Doe,,123
Main
St.,Bellevue,WA,98004,USA,000-000-0000,,email@example.com,,,,,,,,,0.00,0.00,0.00,FALSE,none,7DD0DFE7934FBC18D44DD3219D2AD150,,2,,,,,,,,,,,XXXX1111,Visa,,,,,,,,,,,,,,,,
</validationDirectResponse>
</createCustomerPaymentProfileResponse>

I have searched in the forums but can't find the exact solution, can anyone shade a light on it,

Thanks in advance

iGyan

Re: Getting error responce "E00040 Record Not Found"

RaynorC1emen7 — Mon, 02 Sep 2013 12:45:25 GMT

Did you search the customer profile id from the merchant account?

Re: Getting error responce "E00040 Record Not Found"

atul_002 — Mon, 02 Sep 2013 13:00:40 GMT

I don't have murchant account, I am using the developer account right now,

Re: Getting error responce "E00040 Record Not Found"

RaynorC1emen7 — Mon, 02 Sep 2013 14:22:33 GMT

https://test.authorize.net/

Re: Getting error responce "E00040 Record Not Found"

atul_002 — Sat, 07 Sep 2013 04:31:00 GMT

I have Checked here is the screen shot for my CIM,

This is the profile id which i am using but still getting the error response.

Re: Getting error responce "E00040 Record Not Found"

atul_002 — Sat, 07 Sep 2013 07:06:14 GMT

I got the issue,

I have sent the wrong xml format, the xml formate requires ordered tags,
Now getting the Success Message like,

Thanks for your effort,