topic Getting error text "There was an error" in Integration and Testing

Getting error text "There was an error"

lacinfosys — Tue, 05 Nov 2013 19:01:00 GMT

Hi!

I'm testing authorize.net with JEvents calendar system and the plugin is using SIM. I successly get into the Payment Form but when I hit Submit, I am getting a not helpful Error message:

There was an error

and nothing else, but I am getting an email that says:

Error code 506. Possible fraud.SIM Response - Nov 04 2013 23:50:59

Looking at the Error Code list in authorize.net, 506 is not in the list since it stop at 300+

I am so frustrated how difficult authorize.net to setup, and this is using sandbox. I hope setting up the live gateway will not be this terrible.

Anyone can help please. Thanks!

Re: Getting error text "There was an error"

RaynorC1emen7 — Tue, 05 Nov 2013 20:38:50 GMT

Where are you getting the plugin?

As you notices, error code 506 is not from authorize.net, so you will need to contact them.

Re: Getting error text "There was an error"

lacinfosys — Wed, 06 Nov 2013 19:40:52 GMT

Hi Raynor,

Thanks for that hint, have not thought of that :)

But do you have any idea as to why authorize.net would just display: There was an error and not giving something useful? The error comes out after I hit Submit and the URL is still test.authorize.net/....

Thanks!

Re: Getting error text "There was an error"

RaynorC1emen7 — Wed, 06 Nov 2013 20:02:15 GMT

What do you mean authorize.net display "There was an error"? and that the whole message?

I would look at the web browser page source to see what is send to authorize.net.

http://developer.authorize.net/guides/SIM/wwhelp/wwhimpl/js/html/wwhelp.htm#href=SIM_Submitting_transactions.html