topic Re: Silent Post Empty in Integration and Testing

Silent Post Empty

Wstar — Thu, 07 Nov 2013 14:09:50 GMT

I've starting having an issue which I can not seem to fix. It is in regards to the Silent Post setup which cancels memberships if their credit card is declined (and other things). The script was working just find until we switched servers. We upgraded out server to handle additional usage. Our domain stayed the same, transferred the SSL correctly, but the emails I get from the silent posts (and logs) are all blank.

I'm not sure this happened because of the server change, as it was 3 weeks ago and we are just now noticing the problem. The URL is correct in the account settings. I'm lost for words!

I tried creating a separate page that posted data to the URL as a test, but its blank too! The silent post script has never been changed in years and its all of a sudden not working.

Can anyone help point me in the right direction?

Re: Silent Post Empty

RichardH — Mon, 11 Nov 2013 22:12:12 GMT

Hello Wstar,

Is this still a problem for you?

It doesn't look like anyone has responded yet, but someone still may have feedback on what you're looking for. I'd recommend subscribing to this topic so that you'll be alerted via email if anyone else from the community is able to respond with any comments. To subscribe, click Topic Options at the top of this thread and then select Subscribe. You'll then receive an email once anyone replies to your post.

Thanks,

Richard

Re: Silent Post Empty

Wstar — Tue, 12 Nov 2013 07:33:17 GMT

No, no one has helped yet. I'm just complely clueless on why nothing is being posted to the file.

Re: Silent Post Empty

RichardH — Tue, 12 Nov 2013 16:52:38 GMT

Is your silent post going to http or https?

Did you transfer the same certificate, or generate a new one?

Richard

Re: Silent Post Empty

Wstar — Tue, 03 Dec 2013 13:12:31 GMT

A new one was generated.

Does it matter if a new one was generated?

Re: Silent Post Empty

RaynorC1emen7 — Tue, 03 Dec 2013 13:49:50 GMT

Do you mean the silent post url is not getting call? or it getting call but no data in the request param?

Re: Silent Post Empty

Wstar — Tue, 03 Dec 2013 14:13:58 GMT

I seem to be having this issue:

http://community.developer.authorize.net/t5/Integration-and-Testing/Silent-Post-Not-Working-Check-your-SSL/td-p/35222

But I have tried both HTTPS and HTTP url's. The Silent Post just returns nothing. No errors or anything. I have the script sending me an email when its first ran (gather all posted variables). I get the email but its blank.

Very confused on what to do. We have over 500 monthly subscriptions and I need this working asap. Any suggestions would be helpful.

Re: Silent Post Empty

RaynorC1emen7 — Tue, 03 Dec 2013 14:19:53 GMT

Their issue was the URL wasn't getting call because of the SSL issue, it sound like your is getting call but no data.

In the page, do you check for x_??? field name or you just loop thru any post values and send it to the email?

Re: Silent Post Empty

Wstar — Tue, 03 Dec 2013 14:46:16 GMT

I just use a simple foreach look with php to store the values in a string and send it to my email. If I manually post something to the script, it works just fine.

foreach($_POST as $key=>$value)

Re: Silent Post Empty

RaynorC1emen7 — Tue, 03 Dec 2013 15:01:31 GMT

have you try logging the request header info?

Re: Silent Post Empty

Wstar — Tue, 03 Dec 2013 15:10:27 GMT

I have not. I will add that to my email and see what I get. Thanks for the tip. I will get back here asap.

Re: Silent Post Empty

RaynorC1emen7 — Tue, 03 Dec 2013 15:28:23 GMT

Did a search on the board and find a few other

http://community.developer.authorize.net/t5/Integration-and-Testing/POST-data-in-Silent-Post-is-empty/m-p/9832/highlight/true#M6408

http://community.developer.authorize.net/t5/Integration-and-Testing/Occasional-Blank-Responses-Retrieve-Most-Recent-Transaction/m-p/32674/highlight/true#M17222

http://community.developer.authorize.net/t5/Integration-and-Testing/DPM-Response-array-empty-and-no-error-codes-on-receipt-page/m-p/21779/highlight/true#M11839

Re: Silent Post Empty

Wstar — Wed, 04 Dec 2013 08:37:18 GMT

I have looked at the links and nothing works. I also tried to email myself the headers using

$_SERVER['HTTP_X_REQUESTED_WITH']

with no luck either. The file is getting called as I'm getting a blank email. I also just manually posted data to it without any issues. I'm so confused!

Any other suggestions I can try? THis has been going on well over a month. its getting very fustrating monitoring 600 subscriptions. Thank you for any further help.

Here is the code im testing with...

// go through all the POST variables and put them in order
foreach ($_REQUEST as $var => $value) {
$data .= "$var = $value\n";
} // END foreach ($_POST as $var => $value) {

mail ('PERSONAL EMAIL HERE','SILENT DATA', $data . $_SERVER['HTTP_X_REQUESTED_WITH']);

Re: Silent Post Empty

RaynorC1emen7 — Wed, 04 Dec 2013 12:18:05 GMT

Like the last link from my previous post, it some settings on the new server that causing the issue.

http://community.developer.authorize.net/t5/Integration-and-Testing/DPM-Response-array-empty-and-no-error-codes-on-receipt-page/m-p/21967/highlight/true#M11924

Re: Silent Post Empty

Wstar — Wed, 04 Dec 2013 15:42:49 GMT

I had no active .htaccess files. I created a basic one and I will see what happens.

Re: Silent Post Empty

RaynorC1emen7 — Wed, 04 Dec 2013 17:15:38 GMT

I would said compare settings on the old server to the new server and see what is different.

Re: Silent Post Empty

Wstar — Wed, 04 Dec 2013 18:57:40 GMT

I no longer have access to the old server.

Any suggestions to debug further?