topic Re: SIM is not working on HTTPS while working fine on HTTP on the same domain in Integration and Testing

SIM is not working on HTTPS while working fine on HTTP on the same domain

tabrezsoft — Tue, 19 Nov 2013 12:45:04 GMT

SIM is not working on HTTPS while working fine on HTTP on the same domain.

I am getting below error message in email

Your script timed out while we were trying to post transaction results to it.Transaction ID: 0

I have debug my source code a lot as well as run sample script which is generating same error. Please help me to troubleshoot above problem since website is going to live very soon.

Thanks,

Mohammad Tabrez

Re: SIM is not working on HTTPS while working fine on HTTP on the same domain

RaynorC1emen7 — Tue, 19 Nov 2013 12:55:55 GMT

What type of certificates it is?

http://community.developer.authorize.net/t5/Integration-and-Testing/Relay-Response-not-getting-hit-SHA2-certificates-and-Authorize/m-p/35328/highlight/true#M19724

Re: SIM is not working on HTTPS while working fine on HTTP on the same domain

tabrezsoft — Thu, 21 Nov 2013 04:11:16 GMT

The certificate is signed with a SHA1 signature.

Payment is working fine on HTTP (non-ssl) but not when using HTTPS (ssl).

Please resolved my problem as soon as possible since website is going to live very soon.

Thanks,

Tabrez

Re: SIM is not working on HTTPS while working fine on HTTP on the same domain

RichardH — Thu, 21 Nov 2013 04:55:46 GMT

Hello tabrezsoft,

A transaction ID of zero while running in the sandbox indicates you are running incorrectly in test mode. In test mode, the gateway only validates your API Login ID and Transaction Key and returns OK without attempting to process and saving any transaction data.

Richard

Re: SIM is not working on HTTPS while working fine on HTTP on the same domain

tabrezsoft — Thu, 21 Nov 2013 11:59:51 GMT

Hi Richard,

Thanks for reply. I had tried once in the test mode for sandbox account.

Here is another error message when i run payment gateway in live mode for sandbox account.

Your script timed out while we were trying to post transaction results to it.

Transaction ID: 2202001912

In further, i have real account with authorize.net too and testing over that getting same error. Why you guys are confusing me a lot since i have made this post after lots of research on community. Please be clear and provide me solution as soon as possible.

Thanks,

Tabrez

Re: SIM is not working on HTTPS while working fine on HTTP on the same domain

RaynorC1emen7 — Thu, 21 Nov 2013 12:23:10 GMT

can you post your https link.

Have you look at this Relay Response Basics and Troubleshooting

Re: SIM is not working on HTTPS while working fine on HTTP on the same domain

tabrezsoft — Thu, 21 Nov 2013 13:41:57 GMT

Since, website is not live now so can you give me any email id so that i can share my https link with you.

And i have checked relay response troubleshooting links but did not work for me

Thanks,

Tabrez

Re: SIM is not working on HTTPS while working fine on HTTP on the same domain

RaynorC1emen7 — Thu, 21 Nov 2013 13:59:15 GMT

Did you add the valid relay response url on the merchant account with the HTTPS?

Re: SIM is not working on HTTPS while working fine on HTTP on the same domain

tabrezsoft — Fri, 22 Nov 2013 05:18:45 GMT

I am using SIM to process payment and using ""x_relay_url" setting relay response url so in this case i don't think there is need to set realy response url in merchant account setting. Am I right?

Thanks,

Tabrez

Re: SIM is not working on HTTPS while working fine on HTTP on the same domain

RaynorC1emen7 — Fri, 22 Nov 2013 12:35:37 GMT

Yes you are correct, if you didn't have any set on the merchant account settins, it would use what ever you send thru the x_relay_url

Re: SIM is not working on HTTPS while working fine on HTTP on the same domain

tabrezsoft — Sun, 24 Nov 2013 17:04:57 GMT

But I am still waiting solution for my problem .

Thanks,

Tabrez

Re: SIM is not working on HTTPS while working fine on HTTP on the same domain

RaynorC1emen7 — Sun, 24 Nov 2013 21:43:17 GMT

Have you try using curl to post to the https page?

Re: SIM is not working on HTTPS while working fine on HTTP on the same domain

tabrezsoft — Mon, 09 Dec 2013 06:37:05 GMT

I have also tried with sample code provided authorize.net for sim but not working for https but working for http.

Thanks,

Tabrez

Re: SIM is not working on HTTPS while working fine on HTTP on the same domain

RaynorC1emen7 — Tue, 10 Dec 2013 12:15:10 GMT

One of the thing that I remember from a while back that, they were blocking connection that have "blank" user-agents

Re: SIM is not working on HTTPS while working fine on HTTP on the same domain

dredman — Wed, 11 Dec 2013 21:29:39 GMT

I am experiencing similar results, although I am using DPM. But, its not just me, it seems that this is a extremely common issue with seemingly no help from Authorize.Net.

What we need as developers is a difinitive way to determine if Authorize.NET has some issues with the SSL certificate we are using. The one we are using is from GoDaddy, a large CA.

I have viewed all the troubleshooting pages and I have seen almost every post on here about the issue and all things I should have tried, I probably have. Most of the posts are left with no answers.

I can access my https url I send in "x_relay_url" from a test site which performs a post
I do not have a configured Relay Respone URL on the account, so url should be what I send in "x_relay_url"
Authorize.NET does not post to my url.

Am I suppose to tell my client to keep buying SSL certificates until we find one that works? Doesn't sound like the right solution.

At this point, I am rather frustrated.