topic Re: The merchant login ID or password is invalid or the account is inactive. in Integration and Testing

The merchant login ID or password is invalid or the account is inactive.

tomzhang0910 — Tue, 07 Jan 2014 13:15:04 GMT

Checked several previous posts, but I still can not figure out how to solve the problem.

Using a live account, I run the coffee shop sample code and used anet_php_samples-1.1.8

I changed

AUTHORIZENET_API_LOGIN_ID,

AUTHORIZENET_TRANSACTION_KEY,

and set AUTHORIZENET_SANDBOX as true

set TEST_REQUEST as "FALSE"

define "AUTHORIZENET_MD5_SETTING" as the value in my authorize account.

But I used coffee shop, I got

We're sorry, but we can't process your order at this time due to the following error:

The merchant login ID or password is invalid or the account is inactive.
response code 3
response reason code 13

Do you know what happen?

If I use sample.php in your sdk of php_aim, everything is OK. I know it is direct post, which is difference from anet_php_samples-1.1.8

Do you know what is the problem and how to solve it? Do I need get another AUTHORIZENET_API_LOGIN_ID?

Thanks.

Re: The merchant login ID or password is invalid or the account is inactive.

RaynorC1emen7 — Tue, 07 Jan 2014 13:23:25 GMT

and set AUTHORIZENET_SANDBOX as true

if you set this as true, it will use the test server, which required a test account, not going to work with live(production account)

Re: The merchant login ID or password is invalid or the account is inactive.

tomzhang0910 — Wed, 08 Jan 2014 01:12:32 GMT

Thanks. I misunderstood the Authorize comments.

Re: The merchant login ID or password is invalid or the account is inactive.

RichardH — Wed, 08 Jan 2014 01:39:10 GMT

Hello Tom,

Any suggestions on how the comments could be more clear?

Richard