topic Re: Error 87, Works in test environment, doesn't work on live. in Integration and Testing

Error 87, Works in test environment, doesn't work on live.

sdiggles — Tue, 11 Feb 2014 22:39:26 GMT

I can't figure this out...

array
(
    'ResponseCode' => '3'
    'Errors' => array
    (
        'Error' => array
        (
            'ErrorCode' => '87'
            'ErrorText' => 'Transactions of this market type cannot be processed on this system.'
        )
    )
    'AuthCode' => '000000'
    'AVSResultCode' => 'P'
    'CVVResultCode' => array()
    'TransID' => '0'
    'RefTransID' => array()
    'TransHash' => '4D598250AEC3CBE87C21737CD6919126'
    'TestMode' => '1'
    'UserRef' => array()
    'AccountNumber' => array()
    'AccountType' => array()
    '@root' => 'response'
)

I keep getting this error 87. The market type is ecommerce...we have tried all values from 0 - 5. Nothing works. One other thing we can't find (not sure if it's necessary) is how to pass the SIC code. In the authorize.net hep docs it mentioned that we were passing the wrong value?

Any help would be appreciated.

Re: Error 87, Works in test environment, doesn't work on live.

RaynorC1emen7 — Tue, 11 Feb 2014 22:43:29 GMT

ecommerce shouldn't be using a Card Present account. Did they got the wrong type?

Or are you doing a Card Present transaction on a Card NOT Present Live account?

Re: Error 87, Works in test environment, doesn't work on live.

sdiggles — Tue, 11 Feb 2014 22:45:39 GMT

The account says it's a card not present account.


Product Type:	Card Not Present
Product Description:	medical services to facilities
Market Type:	eCommerce

Re: Error 87, Works in test environment, doesn't work on live.

sdiggles — Tue, 11 Feb 2014 22:47:42 GMT

What is the market type value we pass? CP / retail is 2, so what is ecommerce?

Re: Error 87, Works in test environment, doesn't work on live.

RaynorC1emen7 — Tue, 11 Feb 2014 23:12:31 GMT

If it is a Card Not Present account, you don't pass market type as it is only for Card Present API.

Maybe you got the wrong type on your test account?

Re: Error 87, Works in test environment, doesn't work on live.

RichardH — Tue, 11 Feb 2014 23:39:41 GMT

Hello sdiggles:

I would recommend sending a support request http://developer.authorize.net/support. Please be certain to include your gateway ID.

Richard