topic CIM - Do Customer Payment Profiles expire? in Integration and Testing

CIM - Do Customer Payment Profiles expire?

ICSourceDev2013 — Fri, 21 Mar 2014 15:10:15 GMT

We are in the process of implementing a CIM solution. We are hoping to be able to automatically charge an existing Customer Payment Profile every year as part of an annual renewal to our service. Once we setup a customer payment profile, is the customer's credit card information retained until we delete it? Or, does it expire at some point?

The reason I ask is that for refunds it has been stated in these forums that the card information is no longer available after 120 days so it has to be resent to submit a refund transaction. Is this also true for submitting new transactions?

Thanks in advance for any information you can provide,
Jay

Re: CIM - Do Customer Payment Profiles expire?

RaynorC1emen7 — Fri, 21 Mar 2014 18:11:23 GMT

They don't expire.

The refunds transaction are against a transaction that you can't do a refunds after 120 days of the initial auth/capture transaction

Re: CIM - Do Customer Payment Profiles expire?

ICSourceDev2013 — Sat, 22 Mar 2014 14:23:38 GMT

RaynorC1emen7,

Thank you for your help!

Regards,

Jay