topic Re: Sandbox Account CAPTCHA Issue in Integration and Testing

Sandbox Account CAPTCHA Issue

ZeroGravPro — Wed, 26 Mar 2014 13:13:55 GMT

I am trying to create a new sandbox account, but keep failing on CAPTCHA, 10X in a row now. I have successfully completed thousands of captchas on hundreds of websites -- I know how to do it. But the sandbox account creation just won't work, keeps telling me my captcha is wrong. Here is one example:

On this particular one, I tried 2252436582. On similar ones I tried, for example:

- 2252 436582 (space between the two numbers)

- 436582 (leaving off the 1st pic)

I really don't know what else to try. What am I missing? It seems there was a captcha bug years ago, but it was apparently resolved: http://community.developer.authorize.net/t5/News-and-Announcements/Test-Account-CAPTCHA-Issue/m-p/12384#M88

Re: Sandbox Account CAPTCHA Issue

ZeroGravPro — Wed, 26 Mar 2014 13:24:30 GMT

I finally got it to work after 15 attempts. Something related to the captcha processing and/or the account creation is definitely buggy. Please, authnet, fix this! It's exasperating and time wasting!

Re: Sandbox Account CAPTCHA Issue

RichardH — Wed, 26 Mar 2014 15:27:04 GMT

Thanks for reporting the issue. I've forwarded it to our operations team for analysis.

Thanks,

Richard

Re: Sandbox Account CAPTCHA Issue

ZeroGravPro — Wed, 26 Mar 2014 15:30:49 GMT

Thanks for the quick reply, Richard.