topic Re: Reason Code 76: "The tax amount is invalid." in Integration and Testing

Reason Code 76: "The tax amount is invalid."

mmcdonald — Wed, 23 Apr 2014 10:46:25 GMT

Hi all, using the PHP SDK I have the following:

$transaction = new AuthorizeNetTransaction;
$transaction->amount = $amount;
$transaction->tax->amount = 19.8000;
$transaction->tax->description = 'UK Value Added Tax';
$transaction->customerProfileId = $customerProfileId;
$transaction->customerPaymentProfileId = $paymentProfileId;

The creation of the customer profile and payments profile works, but the transaction fails with the error mentioned in the subject.

I have tried:

'19.80'
19.80
$amount * 0.2
19.8000
"19.80"
19.8

Any thoughts? The docs state The value submitted in x_tax failed format validation, but I don't think that's true.

Thanks,

Michael

Re: Reason Code 76: "The tax amount is invalid."

RaynorC1emen7 — Wed, 23 Apr 2014 11:26:00 GMT

the x_tax have 3 components

name, description, and amount, my guess it that it need the name.

Re: Reason Code 76: "The tax amount is invalid."

mmcdonald — Wed, 23 Apr 2014 11:35:54 GMT

Thanks, I thought it was optional, but I think that's a lack of clarity in the docs. The API docs say it's optional period, not required if another value is provided. Thanks for the clarification!

Re: Reason Code 76: "The tax amount is invalid."

opalcomp1 — Sat, 03 May 2014 14:09:55 GMT

The documentation says the structured tax item is one format, but the other format is pure numeric. After years with no problem, today I received an error with text "The tax amount is invalid". I am using simply "0". Maybe a decimal is now required. I will be searching for a more precise format description, and/or testing with "0.00" as the tax amount. But it sounds like you have tried a number of formats already.