topic Newbie question about email receipts in Integration and Testing

Newbie question about email receipts

msollicito — Mon, 02 Jun 2014 20:39:09 GMT

We are doing an authorization request first, to ensure the credit card is valid etc. Then we are doing some processing and then later we are doing the actual capture.

We are experiencing emails on both authorization and on capture, and they both appear to be the same (same amount, same date and time).

Why isn't the email from authorization different? Shouldn't it say something like "We pre-authorized your card"?

It appears that it is quite tricky to change the emails (See below) so how do we get around this? Or are we doing something wrong?

http://community.developer.authorize.net/t5/Integration-and-Testing/Editing-Email-Receipts/td-p/4026

Re: Newbie question about email receipts

RaynorC1emen7 — Mon, 02 Jun 2014 20:49:28 GMT

As far as I know, the email only send on the authorization, which transaction type are you using for the capture? Are you using PRIOR_AUTH_CAPTURE?

Re: Newbie question about email receipts

msollicito — Tue, 03 Jun 2014 11:58:57 GMT

Yes we are

Re: Newbie question about email receipts

msollicito — Tue, 03 Jun 2014 12:03:34 GMT

The orders that went through suggest that we did correctly do an authorize first and then a Capture see here - the Trans Status for each pair of transactions suggests that

https://drive.google.com/file/d/0B6cDJKzfqVJUSVZ2aVp4dlBDSHM/edit?usp=sharing

Yet we got an email for the Auth and an email for the Capture

Re: Newbie question about email receipts

RichardH — Tue, 03 Jun 2014 13:37:51 GMT

Please post the transaction response here in the thread to make it easier for others to assist.

Richard