Empty Response from createCustomerProfileTransaction

gotters26 — Thu, 14 Aug 2014 03:09:57 GMT

I am using the PHP SDK for CIM integration to create payment profiles and process payments in authorize.net

Mostly it works fine however occassionally i get a response after calling the createCustomerProfileTransaction method which is mostly empty. The resultCode element contains the word "Error" and as a result my system treats it like an error however there is no error code and no error message. My system re-attempts payment a few hours later.

As a result a few of our customers have been double charged as the first payment which responded with "Error" (and no other details) was actually successful.

Has anyone else experienced this? What is causing this response and how should we be handling it?

Thanks

Re: Empty Response from createCustomerProfileTransaction

RaynorC1emen7 — Thu, 14 Aug 2014 11:16:45 GMT

change the code to check the raw xml response.

Re: Empty Response from createCustomerProfileTransaction

gotters26 — Tue, 19 Aug 2014 02:48:04 GMT

Thanks...

but is this an expected response - when would the response be empty like this?

topic Re: Empty Response from createCustomerProfileTransaction in Integration and Testing

Empty Response from createCustomerProfileTransaction

Re: Empty Response from createCustomerProfileTransaction

Re: Empty Response from createCustomerProfileTransaction