topic Re: CIM is down in Integration and Testing

CIM is down

jmagaro88 — Fri, 10 Oct 2014 02:29:41 GMT

I have a Pingdom test running constantly to let me know when CIM is down. It checks on uptime for https://api.authorize.net/xml/v1/request.api. Just got an alert that it is down as of 10:20 PM EST.

Re: CIM is down

jmagaro88 — Fri, 10 Oct 2014 02:38:29 GMT

Just tried a test transaction. Got this curl error:

[2014-10-10 02:34:32][----Request----]
MASKED
----CURL ERROR----
Operation timed out after 45000 milliseconds with 0 bytes received

[2014-10-10 02:35:17][----Response----]

[ Time Taken for the API CALL : 45seconds ]

Re: CIM is down

go5star — Fri, 10 Oct 2014 03:12:40 GMT

Just a merchant here but yes I can't login.

Error An unanticipated error occurred while processing this request. Please click your browser’s Back button to return to the previous page.

PS. Authorize.net I don't know who is awarding you "support awards" but they need to be shot. Leaving nowhere for a merchant to report issues is pretty dumb. No forum. No telephone support line. No chat. Yeah so I'm here in developer support.

For those of you developing for authorize.net this lack of support for merchants should concern you.