topic Re: Suddenly Unable to process Credit Cards in Integration and Testing

Suddenly Unable to process Credit Cards

kcwallace1996 — Thu, 20 Nov 2014 07:07:17 GMT

Our site fails to process credit cards as of the morning of 11/19/2014..We use the AIM method. We have SSLv3 disabled (POODLE mitigated) on a Windows 2003 Server running Microsoft IIS 6 running a ASP.Net Web Application using the .Net 4.0 framework. the returned error is "The remote name could not be resolved: 'secure.authorize.net'".

The code has not changed in several years.

Any help would be greatly appreciated

Re: Suddenly Unable to process Credit Cards

RichardH — Thu, 20 Nov 2014 16:26:09 GMT

Hello @kcwallace1996

We've had reports similar to yours in the past that turned out to be a DNS issues. This thread has some detail about the steps to troubleshoot: http://community.developer.authorize.net/t5/Integration-and-Testing/Error-accessing-secure-authorize-net/td-p/32911

Richard

Re: Suddenly Unable to process Credit Cards

kcwallace1996 — Sat, 22 Nov 2014 06:11:45 GMT

Thank you for your help. the DNS settings were reset,a nd everything is functioning perfectly agian.