topic Re: eCommerce Tracking of transactionsin Google Analytics in Integration and Testing

eCommerce Tracking of transactionsin Google Analytics

everpretty2014 — Tue, 25 Nov 2014 17:17:48 GMT

Hello,

We use Google Analytics to track our transactions. However, we are running into a slight issues. Google Analytics is reading any transactions processed on authorize.net as a "referral" (secure.authorize.net being the referral source). Obviously this skews our tracking because secure.authorize.net is not bringing in traffic as a referral source but is how our cusotmers complete the transactions.

Is there anyway to change the way that Google Analytics records secure.authorize.net?

Thank you for your help!

Amber

Re: eCommerce Tracking of transactionsin Google Analytics

RichardH — Mon, 01 Dec 2014 16:16:02 GMT

Hello @everpretty2014

It's been a while since this was first posted. I would recommend subscribing to this topic so that you'll be alerted via email if anyone from the community is able to respond with any comments. To subscribe, click Topic Options at the top of this thread and then select Subscribe. You'll then receive an email once anyone replies.

Thanks,

Richard

Re: eCommerce Tracking of transactionsin Google Analytics

mecha51 — Mon, 16 Feb 2015 23:10:06 GMT

Was there ever a fix proposed for this. I just ran into this exact same problem and I'm stumped.

Re: eCommerce Tracking of transactionsin Google Analytics

annestahl — Fri, 04 Dec 2015 03:38:57 GMT

I created a support ticket / feature request for this. Please vote on it.

https://community.developer.authorize.net/t5/Ideas/Proper-support-for-eCommerce-Analytics-tracking/idi-p/53153