topic Re: Another CIM Outage in Integration and Testing

Another CIM Outage

npiasecki — Sat, 06 Dec 2014 14:07:01 GMT

CIM went down for about 7 minutes last night:

http://stats.pingdom.com/awg3t4nsnd7a/1283656

Looking at our failed checkouts, the SOAP endpoint vanished. What was the cause, and how will Authorize.Net work to prevent this from happening again?

Re: Another CIM Outage

RichardH — Mon, 08 Dec 2014 21:34:27 GMT

Hello @npiasecki

I checked with our NOC and Authorize.Net did not have an outage during the timeframe you identified. However, it appears a network provider was performing maintenance on their network which impacted the internet connection.

Richard