topic Re: Transaction status doesn't move from "Captured/Pending Settlement" to "SettledSuc in Integration and Testing

Transaction status doesn't move from "Captured/Pending Settlement" to "SettledSuccessfully"

yorzi — Mon, 08 Dec 2014 15:17:35 GMT

Hi,

I am wondering why the transaction on sandbox kept being "Captured/Pending Settlement", will it change to next status? How can I manually trigger the transaction updating?

Thanks.

Re: Transaction status doesn't move from "Captured/Pending Settlement" to "SettledSuc

RaynorC1emen7 — Mon, 08 Dec 2014 15:38:30 GMT

Sandbox account? live account?

They both only settled once a day. And sometime the sandbox don't settled if authorize.net working on the sandbox system.

Re: Transaction status doesn't move from "Captured/Pending Settlement" to "SettledSuc

yorzi — Tue, 09 Dec 2014 05:51:01 GMT

Yeah, it's on sandbox and live account. Thanks for you explaination. If it's not working correctly, how can I test it on sandbox?

Re: Transaction status doesn't move from "Captured/Pending Settlement" to "SettledSuc

RaynorC1emen7 — Tue, 09 Dec 2014 12:13:09 GMT

If your live account is not settling, you need to call support.

There is nothing to test on sandbox, you create transaction and it settled once a day. You can see the time it settled on the merchant account settings

Re: Transaction status doesn't move from "Captured/Pending Settlement" to "SettledSuc

yorzi — Tue, 09 Dec 2014 13:49:45 GMT

Thanks for your reply!