topic Re: Batch Statistics not returned by the GetSettledBatchList in the Test Environment in Integration and Testing

Batch Statistics not returned by the GetSettledBatchList in the Test Environment

EddieLascu88CNP — Thu, 18 Dec 2014 15:58:04 GMT

I have a batch that was settled yesterday morning (Dec. 17, 2014). I use GetSettledBatchList method, passing Dec. 16th as start date for the search interval, Dec. 18th as end date for the search interval and true to indicate I want the statistics. I do get my batch (it's the only one settled in the specified time interval) but it comes without statistics. I have older batches for which I get the statistics when making a similar call (obviously, with the appropriate search time interval). Are the statistics not available immediately for a settled batch? I've never noticed this behavior before but then I am not sure I ever tested the GetSettledBatchList method so soon after a batch was closed.

Any idea what is going on? The batch number, if you can look at it internally is 3952690.

Thanks,

Re: Batch Statistics not returned by the GetSettledBatchList in the Test Environment

EddieLascu88CNP — Mon, 22 Dec 2014 15:57:10 GMT

*** Bump ***

I notice that statistics are still not available in the test environemtn for all the batches that settled in the last couple of days. Does anyone else experience a similar thing? Is this a temporary problem? Statistics are not available when I request them either by calling GetSettledBatchList and passing the includeStatistics flag as true or when I use GetBatchStatistics for a particular batch identified by its unique id. Can anyone shed some light on this issue?

Thanks,

Re: Batch Statistics not returned by the GetSettledBatchList in the Test Environment

Joy — Mon, 05 Jan 2015 23:20:32 GMT

Hi Ed,

We cannot recreate the behavior you are seeing. Can you please send us an email at Developer@Authorize.Net with the exact API request you are sending so we can check this for you.

Thanks,

Joy

Re: Batch Statistics not returned by the GetSettledBatchList in the Test Environment

EddieLascu88CNP — Thu, 08 Jan 2015 14:16:09 GMT

Hi Joy,

I sent you an email with details and screen shots at the provided address.

Thanks,

Eddie

Re: Batch Statistics not returned by the GetSettledBatchList in the Test Environment

EddieLascu88CNP — Mon, 12 Jan 2015 15:44:54 GMT

This issue is now resolved. After I refreshed the references to the SOAP Service everything started working again.