topic CIM Gateway: Creating a customer payment profile without billing address in Integration and Testing

CIM Gateway: Creating a customer payment profile without billing address

rushi — Tue, 20 Jan 2015 04:03:25 GMT

I am trying to create a customer profile on the live gateway for CIM, however I get rejected with Error: *"E00027 There is one or more missing or invalid required fields"*. This is my request:

    <?xml version="1.0" encoding="UTF-8"?>
    <createCustomerProfileRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
       <merchantAuthentication>
          <name>-removed-</name>
          <transactionKey>-removed-</transactionKey>
       </merchantAuthentication>
       <profile>
          <description>Anush (4f293e17536e86bc66000000)</description>
          <email>anush@foobar.com</email>
          <paymentProfiles>
             <billTo>
                <firstName />
                <lastName />
                <company />
                <address />
                <city />
                <state />
                <zip>94111</zip>
                <country />
             </billTo>
             <payment>
                <creditCard>
                   <cardNumber>-removed-</cardNumber>
                   <expirationDate>2016-12</expirationDate>
                   <cardCode>-removed-</cardCode>
                </creditCard>
             </payment>
          </paymentProfiles>
       </profile>
       <validationMode>liveMode</validationMode>
    </createCustomerProfileRequest>

and this is the response which says "There is one or more missing or invalid required fields"

<?xml version="1.0" encoding="UTF-8"?>
<createCustomerProfileResponse xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<messages>
<resultCode>Error</resultCode>
<message>
<code>E00027</code>
<text>There is one or more missing or invalid required fields.</text>
</message>
</messages>
<customerPaymentProfileIdList />
<customerShippingAddressIdList />
<validationDirectResponseList>
<string>3,1,290,There is one or more missing or invalid required fields.,,P,0,none,Test transaction for ValidateCustomerPaymentProfile.,0.00,CC,auth_only,,,,,,,,94111,,,,anush@foobar.com,,,,,,,,,0.00,0.00,0.00,FALSE,none,F68A9C87C1E1472521704EF38C21F647,,,,,,,,,,,,,XXXX1234,Visa,,,,,,,,,,,,,,,,</string>
</validationDirectResponseList>
</createCustomerProfileResponse>

Error code 290 in the response indicates I'm missing AVS (address) information (from the documentation). I've got the zip code, but I don't have the billing address. How do I create a customer profile without specifying a billing address?

All this has worked while in developer mode on the sandbox, but it seems to fail on the live gateway. Any help here would be appreciated.

Thanks

Rushi

Re: CIM Gateway: Creating a customer payment profile without billing address

RaynorC1emen7 — Tue, 20 Jan 2015 12:13:27 GMT

It could also be a fields that was set as a required field in the merchant account

Account Settings

Payment Form

Form Fields

Check to see if anything you are not passing is check as required.

Re: CIM Gateway: Creating a customer payment profile without billing address

rushi — Wed, 21 Jan 2015 01:54:31 GMT

I checked on the Payment Forms page. None of the fields are marked as required, I also made sure that payments that fail AVS are not rejected. Despite all of these changes my API calls still get rejected.

Re: CIM Gateway: Creating a customer payment profile without billing address

RaynorC1emen7 — Wed, 21 Jan 2015 13:07:25 GMT

Just reread the VISA requirement. the billto address is required, can't be blank.

You can't valid(livemode) if you don't have the billto address

Re: CIM Gateway: Creating a customer payment profile without billing address

rushi — Fri, 23 Jan 2015 01:26:28 GMT

RaynorC1emen7,

Where are these "visa requirements"? Also, when I use the AIM gateway, I have no such problems. The payment always goes through without a billing address.

Thanks

Rushi

Re: CIM Gateway: Creating a customer payment profile without billing address

RaynorC1emen7 — Fri, 23 Jan 2015 12:23:14 GMT

http://developer.authorize.net/api/cim/

xml doc, page 14

when you did the AIM, was it for auth_only $0.00?

Re: CIM Gateway: Creating a customer payment profile without billing address

adambt — Thu, 25 Jan 2018 21:01:28 GMT

Had the same error - I changed the validation mode to "none" which fixed it.