topic Re: How can I get the transaction details which are charge backed? in Integration and Testing

How can I get the transaction details which are charge backed?

rushikapatel — Tue, 17 Mar 2015 11:43:04 GMT

I have one portal from which customer doing sign up and payment process happening using authorize.net. I am using CIM API fro that.

I can get the status of payment transaction like declined,success in my portal.

I need to get all the transactions in which customer has made charge back and money has been reversed from my authorize.net account.

Now I want any API,XMl response or any other stuff which will help me to get all the records which are charge back from authorize.net. So from my portal I can deactivate those customers based on that result.

Any help/suggestion would be appreciated.

Re: How can I get the transaction details which are charge backed?

RichardH — Tue, 17 Mar 2015 15:20:28 GMT

Hello @zocheyado

The information you are requesting isn't available through the Authorize.Net API. Instead, you will need to work with your Merchant Service Provider to gain access to the information.

Richard

Re: How can I get the transaction details which are charge backed?

rushikapatel — Thu, 19 Mar 2015 09:51:16 GMT

Hi,

Thank you for your quick reply.

Can you please provide me more detail for this?

We want responses based on API or XML request.

Thanks

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Rushika

Re: How can I get the transaction details which are charge backed?

RaynorC1emen7 — Thu, 19 Mar 2015 11:26:14 GMT

There is no code

you will need to work with your Merchant Service Provider to gain access to the information.

Contact your merchant service provider

although I do see in http://developer.authorize.net/api/transaction_details/

GetTransactionDetails transactionStatus have chargeback as one of the possible value.