topic Re: Customer details n transaction details api in Integration and Testing

Customer details n transaction details api

Sarita555 — Thu, 30 Apr 2015 06:31:00 GMT

Hi,

We have integrated authorize.net in our product.

We are using the transaction details API for reporting.

For one our clients the "getTransactionDetailsRequest" api method is not returning the customers address and line item details. This is affecting the reporting.

Why are the details not retunred.

Can anyone please help.

Re: Customer details n transaction details api

RichardH — Thu, 30 Apr 2015 18:14:40 GMT

Hello @Sarita555

Can you provide a Transaction ID so we can research this further?

Richard

Re: Customer details n transaction details api

Sarita555 — Fri, 01 May 2015 05:29:32 GMT

It's our Clients Transaction Id.. So is it safe to provide it here?

Re: Customer details n transaction details api

Joy — Fri, 01 May 2015 06:02:43 GMT

Hi Sarita555,

Please email us more details including the transaction ID in question and the exact request you are sending at Developer@Authorize.Net so we can check this for you.

Thanks,

Joy