topic Re: CVV and x_card_code in Integration and Testing

CVV and x_card_code

tomvance1 — Wed, 20 May 2015 17:58:46 GMT

I am using the DPM method for proccessing payements via Authorize.net, everything is working fine other than the CVV field, in out merchant terminal we have it set to decline transactions if the number does not match with the card company (Does NOT Match (N)). I am also sending it a field x_card_code.

However after numerous conversations with authorize they say they are not recieving the field?

        <form id='cardpayment' method='post' action='https://secure.authorize.net/gateway/transact.dll' >
        
            <input type='hidden' name='x_login' value='<?=$loginID?>' />
            <input type='hidden' name='x_amount' value='<?=$amount?>' />
            <input type='hidden' name='x_description' value='<?=$description?>' />
            <input type='hidden' name='x_invoice_num' value='<?=$order_id?>' />
            <input type='hidden' name='x_fp_sequence' value='<?=$sequence?>' />
            <input type='hidden' name='x_fp_timestamp' value='<?=$timeStamp?>' />
            <input type='hidden' name='x_fp_hash' value='<?=$fingerprint?>' />
            <input type='hidden' name='x_test_request' value='FALSE' />
            <!-- <input type='hidden' name='x_show_form' value='PAYMENT_FORM' /> -->
            
            <label for="card_num">Card Number</label>
            <input type="text" name='x_card_num' value='' id='card_num'>
                
            <label for="expiry">Expiry Date</label>
            <input type="text" name='x_exp_date' placeholder='mm/dd' id='expiry'>
                
            <label for="cvv">Security Code (CVV)</label>
            <input type="text" name="x_card_code" placeholder="CVV" id='cvv'>
            
            <input type="hidden" name="x_first_name" value='<?=$basket['billing_f_name']?>'>
            <input type="hidden" name="x_last_name" value='<?=$basket['billing_s_name']?>'>
            <input type="hidden" name="x_address" value="<?=$basket['billing_address_1'].' '.$basket['billing_address_2']?>">
            <input type="hidden" name="x_city" value="<?=$basket['billing_towncity']?>">
            <? if($basket['billing_country_id'] == 237){?>
                <input type="hidden" name="x_state" value="<?=state($basket['billing_state_id'])?>">
            <? }else{ ?>
                <input type="hidden" name="x_state" value="<?=$basket['billing_county']?>">
            <? } ?>
            <input type="hidden" name="x_zip" value="<?=$basket['shipping_postcode']?>">
            <input type="hidden" name="x_country" value="<?=country($basket['shipping_country_id'])?>">
            <input type="hidden" name="x_phone" value="<?=country($basket['telephone'])?>">
            <input type="hidden" name="x_cust_id" value="<?=$_user['id']?>">
                
            <input type="hidden" name="x_ship_to_first_name" value='<?=$basket['shipping_f_name']?>'>
            <input type="hidden" name="x_ship_to_last_name" value='<?=$basket['shipping_s_name']?>'>
            <input type="hidden" name="x_ship_to_address" value="<?=$basket['shipping_address_1'].' '.$basket['shipping_address_2']?>">
            <input type="hidden" name="x_ship_to_city" value="<?=$basket['shipping_towncity']?>">
            <? if($basket['shipping_country_id'] == 237){?>
                <input type="hidden" name="x_ship_to_state" value="<?=state($basket['shipping_state_id'])?>">
            <? }else{ ?>
                <input type="hidden" name="x_ship_to_state" value="<?=$basket['shipping_county']?>">
            <? } ?>
            <input type="hidden" name="x_ship_to_zip" value="<?=$basket['shipping_postcode']?>">
            <input type="hidden" name="x_ship_to_country" value="<?=country($basket['shipping_country_id'])?>">
            <input type="hidden" name="x_ship_to_phone" value="<?=country($basket['telephone'])?>">
                
            <input type="hidden" name="x_relay_response" value="TRUE">
            <input type="hidden" name="x_relay_always" value="TRUE">
            <input type="hidden" name="x_relay_url" value="https://www.mywebsite.com/cardpaymentresponse.php">           
            
            <input type='submit' class='btn-red' value='Pay Now' />
        </form>

Any help would be much appreciated.

Tom

Re: CVV and x_card_code

RaynorC1emen7 — Wed, 20 May 2015 18:27:01 GMT

what was the CVV response?

Read http://developer.authorize.net/tools/datavalidation/

temporary change the form post location to http://developer.authorize.net/tools/datavalidation/

and see if it getting post.

Re: CVV and x_card_code

tomvance1 — Thu, 21 May 2015 10:15:21 GMT

Thankyou for your reply,

I have never recived a CVV response it just authorizes the payment.

I have used the URL you provided and as i expected the x_card_code field is posting.

Re: CVV and x_card_code

RaynorC1emen7 — Thu, 21 May 2015 11:15:41 GMT

I have never recived a CVV response it just authorizes the payment.

It would be in the relay response. http://developer.authorize.net/guides/SIM/wwhelp/wwhimpl/js/html/wwhelp.htm#href=SIM_Trans_response.09.2.html

x_cvv2_resp_code

Value: The card code verification (CCV) response code

Format:

M—Match
N—No Match
P—Not Processed
S—Should have been present
U—Issuer unable to process request

And it also on the merchant account settled/unsettled transaction detail.

Re: CVV and x_card_code

tomvance1 — Thu, 21 May 2015 13:27:07 GMT

I can check if a get a response on the relay URL, although this doesn't stop the successful transaction happening?

Re: CVV and x_card_code

RaynorC1emen7 — Thu, 21 May 2015 13:42:32 GMT

Depend of what the response was. you said to reject on 'N', but it might be 'P', 'S', or 'U'

Re: CVV and x_card_code

tomvance1 — Thu, 21 May 2015 15:08:53 GMT

For our testing we are making sure it's the incorrect CVV code, surely this shoudl return N ? ( i am doing a test now too see the code)

Re: CVV and x_card_code

tomvance1 — Thu, 21 May 2015 15:51:52 GMT

I just ran a test to see the value of thex_cvv2_resp_code however the field was either blank or not present?

Re: CVV and x_card_code

RichardH — Thu, 21 May 2015 15:56:13 GMT

Hello @tomvance1

If you are testing in the sandbox, it does not actually connect to the card network but instead simulates the response. The sandbox will accept any properly formatted CVV. If you want to test specific conditions such as CVV responses, you'll need to use the Error Generation Guide.

Richard

Re: CVV and x_card_code

tomvance1 — Thu, 21 May 2015 16:15:22 GMT

Thanks @RichardH

I am not currently testing in the sandbox, the client is placing the orders themselves.

Thanks,

Tom

Re: CVV and x_card_code

RichardH — Thu, 21 May 2015 16:46:44 GMT

If this is for production, I would recommend contacting customer support. They have access to additional tools and information to help troubleshoot the issue.

Richard

Re: CVV and x_card_code

tomvance1 — Thu, 21 May 2015 16:56:26 GMT

I have done, and they reffered me to here, i don't want to get stuck in a loop.

Re: CVV and x_card_code

RaynorC1emen7 — Thu, 21 May 2015 23:05:24 GMT

Is the CVV filed set as a required field in the merchant account?

under account - settings - payment form - form fields

Re: CVV and x_card_code

tomvance1 — Fri, 22 May 2015 14:51:34 GMT

As we are using DPM i have a custom form, so making it required wouldn't change anything?

Re: CVV and x_card_code

RaynorC1emen7 — Fri, 22 May 2015 18:19:49 GMT

If it is set to required, the form post would fail with a message of required fields not pass. While you at it make sure it the edit checkbox is check, too.

Re: CVV and x_card_code

tomvance1 — Wed, 27 May 2015 14:46:01 GMT

Hi,

I'm still expereincing this issue, i have had numerous conversations with Autherize directly. The lastest i heard from them is that the CVV field is appearing at the bottom of the receipt with a question mark:

x_card_code? : 111

They said this shouldn't be happening and could be the problem as it's identfying as a merchant defiened field, any ideas?

Thanks,

Tom

Re: CVV and x_card_code

RaynorC1emen7 — Wed, 27 May 2015 15:30:57 GMT

When you did

temporary change the form post location to http://developer.authorize.net/tools/datavalidation/

does it have the ? at the end of it?

Re: CVV and x_card_code

tomvance1 — Wed, 27 May 2015 19:23:19 GMT

No it doesn't have the ? at the end of it, only on the receipt.

Re: CVV and x_card_code

RaynorC1emen7 — Wed, 27 May 2015 22:47:34 GMT

Don't know what else, and as far as I know, if any values that look like CVV code, authorize.net suppose to masked that even for merchant defineds fields.

did you check the settings?

under account - settings - payment form - form fields

And try delete the <input/> line and just type a new one in just making sure