topic Re: Error connecting to AuthorizeNet on sandbox in Integration and Testing

Error connecting to AuthorizeNet on sandbox

zan — Thu, 26 Feb 2015 07:44:37 GMT

When I submit authorizeAndCapture (AuthorizeNetAIM) on sandbox it gives me this " Error connecting to AuthorizeNet" message. Is the sandbox down? I'm experiencing this since yesterday.

AuthorizeNetAIM_Response Object

(

[_response_array:AuthorizeNetAIM_Response:private] => Array

(

)

[approved] =>

[declined] =>

[error] => 1

[held] =>

[response_code] =>

[response_subcode] =>

[response_reason_code] =>

[response_reason_text] =>

[authorization_code] =>

[avs_response] =>

[transaction_id] =>

[invoice_number] =>

[description] =>

[amount] =>

[method] =>

[transaction_type] =>

[customer_id] =>

[first_name] =>

[last_name] =>

[company] =>

[address] =>

[city] =>

[state] =>

[zip_code] =>

[country] =>

[phone] =>

[fax] =>

[email_address] =>

[ship_to_first_name] =>

[ship_to_last_name] =>

[ship_to_company] =>

[ship_to_address] =>

[ship_to_city] =>

[ship_to_state] =>

[ship_to_zip_code] =>

[ship_to_country] =>

[tax] =>

[duty] =>

[freight] =>

[tax_exempt] =>

[purchase_order_number] =>

[md5_hash] =>

[card_code_response] =>

[cavv_response] =>

[account_number] =>

[card_type] =>

[split_tender_id] =>

[requested_amount] =>

[balance_on_card] =>

[response] =>

[error_message] => Error connecting to AuthorizeNet

)

Re: Error connecting to AuthorizeNet on sandbox

magalh — Wed, 01 Apr 2015 05:53:02 GMT

I'm having the same issue since today. I think the problem is in the SDK - PHP as i'm able to connect with Curl.

I know they made some maintenance on the sandbox today. Anyone else with a similar issue?

Re: Error connecting to AuthorizeNet on sandbox

RaynorC1emen7 — Wed, 01 Apr 2015 09:12:23 GMT

They are working on the SSL cert, should be working now. If you are still having issue, read this

http://community.developer.authorize.net/t5/Integration-and-Testing/Authorize-Net-Begins-Infrastructure-and-SHA-2-Certificate/td-p/50085

Re: Error connecting to AuthorizeNet on sandbox

jjz03931 — Wed, 01 Apr 2015 15:16:07 GMT

I posted a solution here: http://community.developer.authorize.net/t5/The-Authorize-Net-Developer-Blog/Authorize-Net-Begins-Infrastructure-and-SHA-2-Certificate/bc-p/50166#M445

Re: Error connecting to AuthorizeNet on sandbox

tvnah — Wed, 01 Apr 2015 19:57:11 GMT

All my sandbox project just started throwing the same error:

              Response Code: 3
                Response Subcode: 1
                Response Reason Code: 261

Is this the same issue? The SSL cert and CURL fixes didn't help. I also can't create a new sandbox account right now....

Re: Error connecting to AuthorizeNet on sandbox

Trevor — Wed, 01 Apr 2015 20:37:53 GMT

Hello everyone,

We are currently investigating an issue with our sandbox server that is causing it to return response code 261. We're working to get it back up as soon as possible.

I apologize for the inconvenience.

Re: Error connecting to AuthorizeNet on sandbox

Trevor — Wed, 01 Apr 2015 21:44:37 GMT

We're still working on some of the systems and doing some additional testing, but as of now transaction processing should be back up. Please let me know if you continue to see any errors.

Re: Error connecting to AuthorizeNet on sandbox

dmitrypol — Fri, 03 Apr 2015 16:51:26 GMT

For the last few days the auth.net environment has been sporadically failing to respond. No code or text has been provided. When will it be fixed?

response_code = , response_reason_code = , response_reason_text =

Re: Error connecting to AuthorizeNet on sandbox

rich722 — Mon, 06 Apr 2015 14:47:54 GMT

Ever since March 31, I am still having problems getting the sandbox to work UNLESS I turn off "Verify SSL Certificate". I am using osCommerce and the add-on for Authorize.net, AIM module, ver. 2.1. I have seen postings elsewhere about replacing the PEM file, but in the osCommerce add-on module for AIM, if I am looking in the right place, there are two files that (to me) seem relevant: authorize.net.crt, and cacert.pem. The latter is not used if the former is present. Is a pem file the same thing as authorize.net.crt? I tried getting a new PEM from Github, and replacing the existing cacert.pem (while at the same time removing authorize.net.crt so that the pem file would be utilized) but that did not work. And, in case the new pem is the same thing as authorize.net.cert, I then tried replacing the old authorize.net.crt with the new pem file, but that didn't work either. I am pretty much in the dark here. Any suggestions?

Re: Error connecting to AuthorizeNet on sandbox

jlock602 — Mon, 06 Apr 2015 19:16:38 GMT

Connecting to sandbox was working OK last Friday (Apr. 3), but can't connect today (Monday, Apr. 6). AIM SDK just returns "Error connecting to AuthorizeNet". Is sandbox down for maint. or something else broken?

Re: Error connecting to AuthorizeNet on sandbox

RichardH — Mon, 06 Apr 2015 19:45:38 GMT

If you are using our PHP SDK, you may need to update to the latest version: http://community.developer.authorize.net/t5/The-Authorize-Net-Developer-Blog/Authorize-Net-Begins-Infrastructure-and-SHA-2-Certificate/bc-p/50166#M445

Richard

Re: Error connecting to AuthorizeNet on sandbox

aftab_ahmad334 — Tue, 14 Apr 2015 07:25:20 GMT

object(AuthorizeNetAIM_Response)[8]
  private '_response_array' => 
    array (size=0)
      empty
  public 'approved' => boolean false
  public 'declined' => null
  public 'error' => boolean true
  public 'held' => null
  public 'response_code' => null
  public 'response_subcode' => null
  public 'response_reason_code' => null
  public 'response_reason_text' => null
  public 'authorization_code' => null
  public 'avs_response' => null
  public 'transaction_id' => null
  public 'invoice_number' => null
  public 'description' => null
  public 'amount' => null
  public 'method' => null
  public 'transaction_type' => null
  public 'customer_id' => null
  public 'first_name' => null
  public 'last_name' => null
  public 'company' => null
  public 'address' => null
  public 'city' => null
  public 'state' => null
  public 'zip_code' => null
  public 'country' => null
  public 'phone' => null
  public 'fax' => null
  public 'email_address' => null
  public 'ship_to_first_name' => null
  public 'ship_to_last_name' => null
  public 'ship_to_company' => null
  public 'ship_to_address' => null
  public 'ship_to_city' => null
  public 'ship_to_state' => null
  public 'ship_to_zip_code' => null
  public 'ship_to_country' => null
  public 'tax' => null
  public 'duty' => null
  public 'freight' => null
  public 'tax_exempt' => null
  public 'purchase_order_number' => null
  public 'md5_hash' => null
  public 'card_code_response' => null
  public 'cavv_response' => null
  public 'account_number' => null
  public 'card_type' => null
  public 'split_tender_id' => null
  public 'requested_amount' => null
  public 'balance_on_card' => null
  public 'response' => null
  public 'error_message' => string 'Error connecting to AuthorizeNet' (length=32)


I am facing this error since 3 days ago.This was working fine before this.
14-April-2015

Re: Error connecting to AuthorizeNet on sandbox

ajaycybrain367 — Fri, 29 May 2015 07:23:48 GMT

Hi , I have same problem :

[error_message] => Error connecting to AuthorizeNet

please provide me solution.

Re: Error connecting to AuthorizeNet on sandbox

digiflo30 — Fri, 05 Jun 2015 14:05:57 GMT

I'm seeing this error since yesterday about 5PM EDT. I'm using the PHP SDK using your instructions here: https://developer.authorize.net/integration/fifteenminutes/#custom Using the AMI method.

Part of the response is the following:

public $error_message =>

string(32) "Error connecting to AuthorizeNet"

Every other member in the returned response is NULL.

Please send help :)

-Kevin

Re: Error connecting to AuthorizeNet on sandbox

digiflo30 — Fri, 05 Jun 2015 15:17:00 GMT

OK, replying to myself, for me to get it working I had to turn off the VERIFY_PEER in the CURL call down in lib/shared/AuthorizeNetRequest.php

{code}

public $VERIFY_PEER = false; // Set to false if getting connection errors.

{code}

Re: Error connecting to AuthorizeNet on sandbox

digiflo30 — Fri, 05 Jun 2015 15:21:39 GMT

Hi again - and so a better way to deal with this is to NOT change code in the vendor directories directly, so when you instantiate your AuthorizeNetAIM object set it then. Like so:

$sale = new \AuthorizeNetAIM;
$sale->VERIFY_PEER = false;

Re: Error connecting to AuthorizeNet on sandbox

bigdtx — Mon, 17 Aug 2015 16:37:12 GMT

I just downloaded the latest version of the SDK and it still has this problem.

I had to make one additional change to the code to get it working.

In lib/shared/AuthorizeNetRequest.php:

if ($this->VERIFY_PEER) {
curl_setopt($curl_request, CURLOPT_CAINFO, dirname(dirname(__FILE__)) . '/ssl/cert.pem');
} else {
if ($this->_log_file) {
file_put_contents($this->_log_file, "----Request----\nInvalid SSL option\n", FILE_APPEND);
}
// add comment below or the api will silently fail if VERIFY_PEER is set to false
// return false;
}