topic Unsettle transactions in Integration and Testing

Unsettle transactions

Ebillsoft2 — Mon, 17 Aug 2015 16:44:35 GMT

Hello,

Can someone help me settle our unsettle transactions. The 1st one happened on 29-Jan-2014.

Thank you very much.

P.A. Nguyen

Re: Unsettle transactions

RichardH — Mon, 17 Aug 2015 21:42:18 GMT

Hello @Ebillsoft2

Typically transactions settle once per day unless they were created using Authorize Only. Authorize Only transactions must be followed by a Prior Authorization and Capture or they will expire in about 30 days.

Are these transactions in our sandbox or production account?

Richard

Re: Unsettle transactions

Ebillsoft2 — Tue, 18 Aug 2015 12:40:59 GMT

Hi Richard,

These transactions are in sandbox account. I am clear from your explaination. They all have "Authorized/Pending Capture" status so I think I will need to send a capture request.

Thank you very much,

P.A. Nguyen

Re: Unsettle transactions

RichardH — Tue, 18 Aug 2015 13:54:56 GMT

If these are credit card transactions, please open a developer support ticket and include your API Login for your sandbox account at http://developer.authorize.net/support.

If however these are echeck transactions, the sandbox does not currently settle ACH transactions in the sandbox.

Richard