topic Re: Transaction is successful and I can see the approval code, but the amount is 0 in Integration and Testing

Transaction is successful and I can see the approval code, but the amount is 0

viktor — Wed, 19 Aug 2015 16:03:56 GMT

Hi,

I integrated Authorize.net CIM in a Rails application using the ActiveMerchant gem.

I'm using this code to charge the users, so this is an example of the request that I make with amount of 40.

response = gateway.create_customer_profile_transaction(transaction: {

type: :auth_capture,
amount: 40.0,
customer_profile_id: 'the profile id..',
customer_payment_profile_id: 'payment profile id...',
order: {
invoice_number: 'Invoice123123',
description: 'invoice info'
}
})

the response's Response Code is successful and I get approval code too.

The problem is that the amount in the response is 0 and the Acount Number is empty. This happens only for one of the users.

Do you know why this behaviour happens?

Thanks,

Viktor

Re: Transaction is successful and I can see the approval code, but the amount is 0

RichardH — Fri, 21 Aug 2015 17:01:46 GMT

Hello @viktor

Is this transaction in production or the sandbox? Are you able to lookup the transaction in the merchant interface?

Richard

Re: Transaction is successful and I can see the approval code, but the amount is 0

viktor — Tue, 25 Aug 2015 19:10:02 GMT

hi @RichardH,

Thanks for your response.

This is a transaction in production.

In the merchant interface it says that the transaction status is voided.

How can I see that through the response in code and why it shows successful?

Thanks,

Viktor