topic Re: Getting error code E00106 while cancel CIM profile in Integration and Testing

Getting error code E00106 while cancel CIM profile

tatvaauthorize — Tue, 01 Sep 2015 10:43:46 GMT

Hello All,

i am getting Error code E00106 while cancel CIM profile of user. Description text for error is like below.

The specified customer profile is associated with a subscription and cannot be deleted.

We have not associated any subscription with profile while create it using API.

can anyone tell how this happen and what should we do to resolve this error ?

Thanks!

RichardH — Tue, 01 Sep 2015 13:08:17 GMT

Recurring billing subscription payment data was recently converted to customer profiles. If there is an active subscription using the profile, it cannot be deleted. Read more here: https://community.developer.authorize.net/t5/The-Authorize-Net-Developer-Blog/Important-Information-for-Automated-Recurring-Billing-Developers/ba-p/51886

Richard

tatvaauthorize — Tue, 01 Sep 2015 14:10:55 GMT

Hello Richard,

can we find this API changes in latest CIM API document ?

how can we delete CIM Profile ?

Thanks!

RichardH — Tue, 01 Sep 2015 16:07:59 GMT

However, as I mentioned before, you will not be able to remove a profile if it is connected to an active recurring billing subscription.

Changes to the API to support this change are not yet available.

Richard

tatvaauthorize — Wed, 02 Sep 2015 07:34:34 GMT

Hello Richard,

Thanks for Reply.

1) Where can we see which ARB subscrption id is associated with CIM profile id using API ?

2) On which field / parameter you have associated Active ARB subscription with CIM profile id for merchant account ?

Thanks!

tatvaauthorize — Mon, 07 Sep 2015 06:10:49 GMT

Hello,

where we can see Which ARB subscription id associated with Profile id in getCustomerProfileRequest API response ?

Thanks!