topic Re: Double Payment from website in Integration and Testing

Double Payment from website

shreyas — Fri, 09 Oct 2015 13:12:43 GMT

Currently I faced one strange issue. I have integrated authorize.net credit card payment in my client website. A standard one not the ARB or CIM.

Last week few customer reported than after the one successful payment after 2 days their cc charged again.

So they faced double payment issue.

I have not written any code or cron where we will re call the process. Neither we are storing cc details of customer.

But still this issue exists.

Any idea why this is happening?

Re: Double Payment from website

RaynorC1emen7 — Fri, 09 Oct 2015 14:22:06 GMT

A standard one? is that SIM, AIM, or DPM?

Did they check the transaction date and time?

Re: Double Payment from website

shreyas — Mon, 12 Oct 2015 07:18:21 GMT

It SIM. Transaction date is 2 days later. I am not sure how this happened. There is no code written for double payment.

Re: Double Payment from website

RaynorC1emen7 — Mon, 12 Oct 2015 11:47:55 GMT

Are you doing auth_only then a capture later?

If not, you might need to start capturing IP address because SIM is instantaneous, it doesn't do 2 days later.

Re: Double Payment from website

shreyas — Mon, 12 Oct 2015 13:22:06 GMT

I am using AUTH_CAPTURE. I can take IP address but how we will confirm second payment happen from site only.

It was by fault, there is no code which stores cc and take next payment

Re: Double Payment from website

RaynorC1emen7 — Mon, 12 Oct 2015 13:43:18 GMT

Capture the customer IP address.

Do you use relay response to save transaction response to a database?

It this just one day or continue happening?

Re: Double Payment from website

shreyas — Tue, 13 Oct 2015 12:22:18 GMT

It happened for few users 2 weeks ago. Is possible to investigate those transaction?

If I use relay response and store IP address how they will help me to avoid double transaction.

Thanks for your help.

Re: Double Payment from website

RaynorC1emen7 — Tue, 13 Oct 2015 16:51:26 GMT

If it only happened 2 weeks ago and haven't happened since, not much to do.

Re: Double Payment from website

lucasdavid — Thu, 28 Jan 2021 16:37:06 GMT

It SIM. Exchange date is 2 days after the fact. I don't know how this occurred. There is no code composed for twofold installment same issue with me in my this web Best Knife Sharpener for Pocket Knives how to solve it please tell me