topic eCheck Issue in Sandbox in Integration and Testing

eCheck Issue in Sandbox

banksnb1 — Wed, 09 Dec 2015 21:08:11 GMT

We seem to have an issue with eCheck settlement. The CC look ok and settle fine, but the status of eChecks doesn't seem to change and remains as "Captured/Pending Settlement." Do you all have any idea on how to fix this? TIA!

Re: eCheck Issue in Sandbox

Joy — Wed, 09 Dec 2015 22:48:26 GMT

Hi banksnb1,

Our sandbox environment does not currently support eCheck settlement. All your eCheck transactions will remain in your Unsettled Transactions page with a Captured/Pending Settlement status when you run an ACH transaction using a sandbox account.

Thanks,

Joy