topic Re: No transactions are settling in Integration and Testing

No transactions are settling

chriswestrick — Fri, 08 Jan 2016 19:53:26 GMT

We have not had any payment batches settle since 1/5 in our sandbox account. We have had multiple transactions submitted between then and now, but we have not gotten any settled batches.

Re: No transactions are settling

RichardH — Fri, 08 Jan 2016 20:00:35 GMT

Hello @chriswestrick

I've reported your issue to the operations team for analysis.

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Thanks,

Richard

Re: No transactions are settling

RichardH — Fri, 08 Jan 2016 20:09:19 GMT

@chriswestrick

Can you provide your gateway id and a couple of sample transaction ids?

If you prefer you can submit this information using our developer support contact form.

Richard

Re: No transactions are settling

chriswestrick — Fri, 08 Jan 2016 21:01:56 GMT

I appologize for the initial request, but it appears that the transactions that my testing team sent me are all e-check transactions, which do not settle in the Sandbox environment. My appologizes for not researching this before submitting the request.

Re: No transactions are settling

RichardH — Fri, 08 Jan 2016 21:06:06 GMT

Not to worry @chriswestrick.

Best wishes