https://community.developer.cybersource.com/t5/Integration-and-Testing/CIM-Receipt-Email-Generation/m-p/53543#M28655 <P>Whenever I use the payment form via CIM, our customer receives two duplicate email messages. One email is HTML, the other is plain text. How do I shut off the plain text email? We don't have any customers that would require a plain text message.</P> Wed, 20 Jan 2016 19:50:13 GMT rglissmann 2016-01-20T19:50:13Z https://community.developer.cybersource.com/t5/Integration-and-Testing/CIM-Receipt-Email-Generation/m-p/53543#M28655 <P>Whenever I use the payment form via CIM, our customer receives two duplicate email messages. One email is HTML, the other is plain text. How do I shut off the plain text email? We don't have any customers that would require a plain text message.</P> Wed, 20 Jan 2016 19:50:13 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/CIM-Receipt-Email-Generation/m-p/53543#M28655 rglissmann 2016-01-20T19:50:13Z https://community.developer.cybersource.com/t5/Integration-and-Testing/CIM-Receipt-Email-Generation/m-p/53603#M28708 <P>&nbsp;</P> <P>Hi <SPAN class="UserName lia-user-name lia-user-rank-Member"><A id="link_3" class="lia-link-navigation lia-page-link lia-user-name-link" href="https://community.developer.cybersource.com/t5/user/viewprofilepage/user-id/19542" target="_self"><SPAN class="">glissmann</SPAN></A></SPAN>,</P> <P>&nbsp;</P> <P>You can disable the Customer Email Receipts that Authorize.Net sends out to your customer's email address by configuring this in your gateway interface.</P> <P>&nbsp;</P> <UL> <LI>Log into the Merchant Interface.</LI> <LI>Click Account from the main toolbar.</LI> <LI>Click Email Receipt under Transaction Response Settings.</LI> <LI>Deselect Email transaction receipt to customer (if email address is provided).</LI> </UL> <P>Thanks,</P> <P>Joy</P> Mon, 25 Jan 2016 21:02:04 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/CIM-Receipt-Email-Generation/m-p/53603#M28708 Joy 2016-01-25T21:02:04Z