topic Re: CIM CreateCustomerProfile Issues in Integration and Testing

CIM CreateCustomerProfile Issues

JoMo1970 — Fri, 28 Dec 2012 03:07:30 GMT

Can somebody please advise to me on why the CreateCustomerProfile required banking or credit card information. I have been told from a few different people that I can create a Customer Profile without having to pass in Credit Card information or Banking information.

Whenever, I have tried to remove financial information, all requests fail and I am prompted to add the information. Once the information is entered, the request passes.

Is creating Customer Profiles allowable without passing financial information? Please advise

Thanks,

John

Re: CIM CreateCustomerProfile Issues

RaynorC1emen7 — Fri, 28 Dec 2012 12:13:21 GMT

Can you show us how are you doing the createCutomerProfile without the payment information, so we can see what might be the issue? What is the error you are getting?

Re: CIM CreateCustomerProfile Issues

md_dev — Sat, 13 Feb 2016 00:14:12 GMT

Hello,

We've encountered the same issue. We are trying to do everything using Authorize's Hosted forms.

The "createCustomerProfileRequest" requires a "<creditCard>" to go through successfully. However, we would like to create a Customer Profile without a "<payments>" block, and just get back the new CIM Profile ID, then make a call to "getHostedProfilePageRequest" to "addPayment" using CIMs hosted form (https://test.authorize.net/profile/addPayment)

Our use case is when a brand new user creates an account, goes to their account settings and wants to Add a Payment for the first time.

But to get to the hosted "Add Payment" form, using the "getHostedProfilePageRequest" requires a "<customerProfileId>".

Is it possible to create a customer profile id only using the createCustomerProfileRequest API call without providing (http://developer.authorize.net/api/reference/index.html#customer-profiles-create-customer-profile)?

Thank you

Re: CIM CreateCustomerProfile Issues

RichardH — Sat, 13 Feb 2016 00:23:35 GMT

Hello @md_dev

Try creating a profile without payment or validationMode, then use the resulting customer profile with the hosted add payment form. You can try this in the API Reference Try It tab.

Richard

<?xml version="1.0" encoding="utf-8"?>
<createCustomerProfileRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">  
   <merchantAuthentication>
     <name>***</name>
     <transactionKey>****</transactionKey>
    </merchantAuthentication>
   <profile>
     <merchantCustomerId>123456</merchantCustomerId>
     <description>Profile description here</description>
     <email>customer-profile-email@here.com</email>
     </profile>
  </createCustomerProfileRequest>

<?xml version="1.0" encoding="utf-8"?> 
<createCustomerProfileResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <messages>
    <resultCode>
      Ok
    </resultCode>
    <message>
      <code>
        I00001
      </code>
      <text>
        Successful.
      </text>
    </message>
  </messages>
  <customerProfileId>
    39425240
  </customerProfileId>
  <customerPaymentProfileIdList />
  <customerShippingAddressIdList />
  <validationDirectResponseList />
</createCustomerProfileResponse>

Re: CIM CreateCustomerProfile Issues

md_dev — Sat, 13 Feb 2016 00:30:40 GMT

Fantastic and thank you!

I appreciate your quick reply as well!

Sincerrely,

Tim